B&R - Clinic Experience Intern

We are looking for a creative, proactive, and customer-focused Brand and Revenue – Clinic Experience Intern to join our Marketing team and support initiatives that enhance the overall customer experience across our clinics.

In this role, you will work closely with the Marketing team to support clinic activations, customer experience initiatives, and brand touchpoints. You will help ensure that our brand is consistently and meaningfully experienced by customers throughout their clinic journey.

This is an excellent opportunity for a student or fresh graduate who is interested in marketing, customer experience, branding, events, activations, and creating engaging customer experiences.

• Support the Marketing team in developing and implementing clinic experience initiatives and activations.

• Assist in brainstorming creative ideas to enhance the customer experience within clinics.

• Support the planning and execution of on-ground marketing activations, events, and customer engagement activities.

• Assist in coordinating with clinic teams to ensure smooth execution of marketing initiatives.

• Help develop concepts and materials for clinic activations, displays, promotions, and other brand touchpoints.

• Conduct site visits or clinic checks to observe customer experience and identify opportunities for improvement.

• Gather feedback and insights from clinic teams and customers to help improve the overall clinic experience.

• Assist in ensuring that marketing materials, signage, and promotional displays are aligned with brand guidelines.

• Support the coordination of vendors, suppliers, and other partners involved in clinic activations, when applicable.

• Assist in preparing activation briefs, presentations, timelines, and other project documents.

• Monitor and document the implementation and results of clinic activations and experience initiatives.

• Track basic engagement and activation metrics and assist in preparing reports and presentations.

• Support other Marketing projects related to brand experience, customer engagement, and revenue-generating initiatives.

• Currently pursuing a Bachelor’s degree in Marketing, Business Administration, Communications, Advertising, Events Management, or a related field.

• Strong interest in marketing, customer experience, branding, events, and activations.

• Creative thinker with an eye for detail and a passion for creating engaging customer experiences.

• Good communication and interpersonal skills.

• Organized and able to coordinate multiple tasks, timelines, and activities.

• Comfortable working with different teams, including clinic and operations teams.

• Proactive, resourceful, and willing to take initiative.

• Familiarity with Canva or other creative/design tools is an advantage.

• Willing to conduct clinic visits and support on-ground activations or events when required.

• Willing to work in San Juan City under a hybrid work setup.

• Hands-on experience in customer experience and brand activation.

• Exposure to how Marketing creates and manages brand touchpoints within a clinic environment.

• Practical experience in planning and executing on-ground activations and customer engagement initiatives.

• Experience working with clinic and operations teams to implement marketing programs.

• Opportunities to develop skills in event coordination, project management, customer insights, and brand experience.

• Exposure to how customer experience initiatives can support brand engagement, customer retention, and revenue growth.

• A strong foundation for a future career in Marketing, Brand Management, Customer Experience, Events, Activations, or Retail/Healthcare Marketing.