B-Claims Operations Specialist I

Do you want to shape the future of fintech and healthtech? Energized by challenges and inspired by bold goals? Ready to elevate your career alongside driven and talented colleagues? If that sounds like you, explore a career at Alegeus today. Opportunity Happens Here. 

CLAIMS OPERATIONS ASSOCIATE I

Join our team at Alegeus, where you’ll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a Claims Operations Associate I, you’ll play a critical role in delivering accurate and timely claims processing that directly enhances the member experience and supports operational excellence. Collaborate with dedicated colleagues, embrace a spirit of innovation, and build an enriching career with us.

OPPORTUNITY HAPPENS HERE — REALIZE YOURS

Alongside the best and the brightest, you will regularly:

• Drive accuracy and quality by expertly managing claims processing while consistently meeting high performance standards

• Make an impact on operational efficiency by achieving key productivity metrics like release rate, claims per hour, and handle time

• Deliver exceptional service by ensuring member transactions are processed seamlessly and with precision

• Act as a problem-solver by initiating research and creating tickets to resolve complex or unclear cases

• Build strong cross-functional partnerships by collaborating with internal teams to resolve issues and improve workflows

• Grow your expertise by deepening your understanding of Alegeus products, policies, and best practices, while contributing to continuous improvement initiatives

ESSENTIAL SKILLS FOR CREATING A LASTING IMPACT

Alegeus colleagues are known as problem-solvers, risk-takers, and innovative thinkers. As a Claims Operations Associate I, these skills are essential for success:

• Abilities: Strong attention to detail, analytical problem-solving, effective communication, time management, and the ability to prioritize and collaborate in a fast-paced, team-driven environment

• Experience: 2–5 years of experience in operations, ideally within claims processing or a similar environment

• Education: Bachelor’s or Master’s degree, with proficiency in Microsoft Office tools such as Excel, Word, PowerPoint, Outlook, and Teams

• Location: Bangalore, India

BECAUSE WE CARE, WE OFFER: 

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

At Alegeus, being transparent about our compensation philosophy and approach is more than just a legal requirement. As our organization continues to grow and evolve, we have made a commitment to ensure that our compensation framework is equitable, data-driven, consistent, and unbiased, with allowable pay differences based on factors unique to each candidate (think: skills, experience, qualifications, etc.) in order to attract and retain a highly talented and committed workforce.

We are taking an “inside-out” approach to pay transparency by first educating our valued managers and internal workforce and then moving to publishing compensation ranges externally.  In the interim, if you are a California, Colorado, Connecticut, Maryland, Nevada, New Jersey, New York, Ohio or Washington resident and this role is physically available in your state or classified as remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email identifying the title of the role you are interested in and the state you reside in to [email protected].

Alegeus may use AI technology during candidate interviews. The uses include recording, note-taking, and summarizing candidate interviews. The information generated by the AI technology will be used by Alegeus during the hiring process. If you wish to opt out of having AI technology transcribe your interview, please notify your recruiter in advance of the interview. Otherwise, by agreeing to an interview with us, you consent to the use of AI technology during your interview.