Company Description
Our culture is defined by our values and our deep commitment to help our clients succeed. We are a division of the 38th largest company in the world and bring to bear the strength of a very large network of interconnected Hitachi companies. At the same time we remain absolutely committed to the nimble agility that helped us grow Hitachi Solutions from three founding partners to nearly 2,000 consultants, developers and support personnel all around the globe.
Hitachi Solutions is a leader in providing industry solutions based on Microsoft Dynamics AX and Microsoft Dynamics CRM. Hitachi Solutions provides its customers with industry focus, software industry domain expertise, and proven tier-1 people. Hitachi Solutions works with its customers to understand their unique formula for success and develops solutions that improve their business and attain measurable results.2011, 2009, 2006 & 2005 Microsoft Dynamics Partner of the Year (Finalist 2008, 2007). Microsoft Global Dynamics Award (Global Dynamics Partner of the year) 2014.
Hitachi Solutions is a core IT company of the Hitachi Group, which employs some 400,000 people worldwide. Through systems integration, we provide ideal solutions and products for customers. Headquartered in Tokyo, Japan, Hitachi Solutions' reach extends to group companies in Japan and abroad, working with a worldwide network of alliance partners. We bring solutions and products to diverse countries and regions including Asia, the United States and Europe. The flagship company in the Hitachi Group's information and communication system solutions business, Hitachi Solutions also offers solutions for social innovation such as smart cities.
For more information on Hitachi Solutions, please visit: https://web.hitachi-solutions.com
Job Description
Job Responsibilities:
- Ongoing support of clients’ Azure and on-premises environments with a focus on infrastructure and networking with occasional support of Azure PaaS solutions
- Resolution of alerts from the NOC monitoring system for issues with Azure VMs and Windows servers
- Assist with managing the monitoring system, including deploying monitoring for new customers, creating new monitoring rules based on business requirements, etc.
- Work with members of other teams to coordinate resolution of issues that are in their technical area
- Work directly with clients on their Azure and Windows Server projects and questions, including advising them on best practices
- Be the technical lead for multiple clients, having a deep understanding of their infrastructure and overall architecture
- Work within the ticketing system to monitor, track, and resolve client issues
Required Qualifications:
- 2+ years of experience with Azure in a hands-on engineering role focused on IaaS and networking
- 3+ years of Windows Server and Active Directory engineering/administration experience
- Basic networking experience (for example: administering or troubleshooting site to site VPNs, basic routing, firewall rules, etc.)
- Ability to support multiple clients and prioritize multiple issues simultaneously
- Ability to adapt to changes in Microsoft Azure technologies quickly
- Demonstrate a good set of troubleshooting skills to resolve complex issues
The ideal candidate also has some of the following (Optional):
- Experience with Microsoft 365 products, including Exchange Online, Teams, and Azure Active Directory
- Has worked at a Managed Services Provider supporting multiple customers
- Has worked with or administered IT Monitoring tools such as Solarwinds, Nagios, or ConnectWise Automate
- Experience with Azure Log Analytics and ability to write or understand Kusto queries
- Experience with PowerShell scripting
- Experience in IT Security and/or Cloud Security
Qualifications
Exp: 10+ Years
Additional Information
Beware of scams
Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) [email protected] domain email address regarding your application and interview requests.
All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.
Top Skills
What We Do
Hitachi Solutions is a global IT consulting and services firm. We are a 100% Microsoft platform focused organization, where people and customers are always our top priority.
Hitachi Solutions' mission has always been “to contribute to society through the development of superior, original technology and products”. That statement of purpose works in tandem with that of Microsoft's mission which is “to empower every person and every organization on the planet to achieve more.”’ Fostering customer evolution is our collective goal.
Industry focused - our team of 3,500+ subject matter experts and professionals from across the globe, build forward thinking and sustainable business modernization solutions. Starting at concept 1 and iterating to an open-ended finish, we ensure that our resting foothold leaves our customers with a springboard platform to adapt, grow and thrive. Empowering those companies to flourish in the ever-changing competitive landscape, through Microsoft technology and business applications.
Hitachi Solutions is part of Hitachi, Ltd. — one of the largest organizations in the entire world. We are fortunate to be a part of our parent company's rich history and extraordinary network of innovators. This internal circuitry allows us osmotic learning from over 850 companies that make up the Hitachi conglomerate, worldwide.
