EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning methodologies, that integrate advanced analytics, data management, digital, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 65,000+ professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.
ResponsibilitiesRoles and Responsibilities:
- Configure and Deploy Azure Cloud Services utilizing Infrastructure As Code and Automation
- Collaborate with Software Developers, gathering technical requirements and developing Infrastructure as Code to deploy Azure Cloud Services for customer-facing hosted applications
- Work in a collaborative team environment, sharing, evaluating, and reviewing code, processes and operations
- Develop, maintain and manage code in Azure DevOps/GIT working with Bicep, Terraform, Azure Resource Manager (ARM) and PowerShell
- Full understanding of Agile, Scrum and CI/CD methodology
- Understand and implement security utilizing Users, Groups, and Permissions, both from Active Directory
- As needed complete work during maintenance windows/off hours; act as an escalation point for 24 x 7 systems
- Configure, maintain, and troubleshoot infrastructure, software, and systems connectivity
- Administer and manage DataBricks, Power BI
- Develop and implement business continuity and disaster recovery plans related to cloud services
- Discover and implement opportunities to utilize Artificial Intelligence
- Ability to train and mentor engineers to build growing team
Qualifications:
- High School Diploma/GED, Bachelor of Science (BS / B.Sc), Bachelor of Arts (BA) required
- At least 3-5 years of hands-on experience in Azure Cloud Services, Azure DevOps, Bicep, Terraform, Azure Resource Manager Templates (ARM) and PowerShell, Infrastructure As Code, Agile Scrum, Artificial Intelligence, Automation
- Excellent communication skills, both written and verbal
- Highly motivated, detailed, and technically sound engineer with ability to work independently and make decisions
- Must have a strong desire to learn and an innovative mindset looking for ways to improve team, product, and company
- Good to have experience in application security, cloud-based network architecture, scripting of system administration tasks, e.g., bash, PowerShell, python, etc.
- Knowledge of Healthcare Information Systems and industry compliance and security requirements, SOC1/2, SOX, HIPAA, HiTrust, PCI DSS, ISO27001 would be an added advantage
Skills Required
- Bachelor's degree (BS/BA) or High School Diploma/GED
- 3-5 years hands-on experience with Azure Cloud Services
- Experience with Infrastructure as Code (Bicep, Terraform, ARM templates)
- Experience with Azure DevOps and Git
- PowerShell scripting for automation and administration
- Administer and manage Databricks and Power BI
- Understanding and implementation of CI/CD, Agile Scrum methodologies
- Implement security using Users, Groups, and Permissions (Active Directory)
- Excellent written and verbal communication skills
- Ability to work independently, make decisions, and mentor/train engineers
- Experience with application security, cloud network architecture, and scripting (bash, Python) - good to have
- Knowledge of healthcare information systems and compliance (SOC1/2, SOX, HIPAA, HiTrust, PCI DSS, ISO27001) - added advantage
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
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