Job Summary:
The Systems Engineer III is responsible for providing technical guidance, training and work direction to less experienced engineers.
storage and archive solutions, on prem and cloud based, Commvault preferred
Essential Functions:
Develop new program, systems and/or computing infrastructure
Identify and document business requirements for new development projects and prepare detailed technical specifications from which programs or infrastructure can be built
Lead service support activities and initiatives
Lead or work on the company's most complex projects
Ability to break down and communicate complex concepts in manageable parts for successful execution by teams and team members
Coordinate vendor relationships and commitments on project involvement/deliverables
Design and implement systematic approaches and alternatives
Conduct preliminary studies to define needs and determine feasibility
Confer with clients and analyze business/functional requirements.
Develop procedures for moving program changes, enhancements, etc. into IT production processing
Understand and relate business/functional requirements to application/infrastructure requirements
Initiate and lead support activities including problem analysis, technical evaluation, work estimates and implementation services
Coordinate support or project activities with all applicable constituents including customers using the systems, IT staff supporting the systems, vendors/third parties, and/or business managers
Identify and lead, as assigned, resources and communications to facilitate work completion
Train and provide guidance to new IT team members to assist them in orientation to policies, procedures and responsibilities
Serve as an escalation point for system engineers to escalate problems and inquiries requiring further evaluation beyond the associated skill level
Represent IT in project and/or business meeting and engagements
Lead conference calls or visits with vendors/third parties
Introduce new customers to IT services to assist in familiarizing them with appropriate systems, services, policies and procedures
Perform any other job duties as requested
Education and Experience:
Bachelor’s Degree in MIS, Computer Science or equivalent years of relevant work experience is required
Minimum of five (5) years of experience working in medium to large operating environment required
Minimum of two (2) years of programming or system analysis experience required
Experience translating business requirements into technical specifications required
Competencies, Knowledge and Skills:
Advanced computer skills
Advanced troubleshooting and problem solving capabilities
Training and/or experience with Microsoft Word, Excel, Access, PowerPoint, Windows Server, SQL, Exchange, Project and Visio
Advanced hardware troubleshooting
Experience with Linux or IBM Websphere solutions preferred
Effective organization and prioritization skills
Communication skills
Ability to work independently and within a team environment
Attention to detail
Training/teaching skills
Technical writing skills
Time management skills
Proper phone etiquette
Customer service orientated
Decision making/problem solving skills
Leadership skills
Advanced troubleshooting skills
Licensure and Certification:
MCSE, MCSD, CCN, CCNE, or CISSP is preferred
Working Conditions:
General office environment; may be required to sit or stand for extended periods of time
Compensation Range:
$81,400.00 - $130,200.00CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type (hourly/salary):
SalaryOrganization Level Competencies
Create an Inclusive Environment
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business
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What We Do
Health Care with Heart. It is more than a tagline; it’s how we do business. CareSource has been providing life-changing health care to people and communities for nearly 30 years and we will continue to be a transformative force in the industry by placing people over profits.
CareSource is and will always be members first. Even as we grow, we remember the reason we are here – to make a difference in our members’ lives by improving their health and well-being. Today, CareSource offers a lifetime of health coverage to nearly 2 million members through plan offerings including Marketplace, Medicare Advantage and Medicaid. With our team of 4,000 employees located across the country, we continue to clear a path to better life for our members. Visit the "Life" section to see how we are living our mission in the states we serve.
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