The Role
Build and maintain relationships with prospective and existing clients, activate leads, handle inquiries, analyze client needs, promote financial products and services, communicate promotions, follow compliance procedures, suggest system improvements, and achieve business development targets. The role requires fluent Azeri and strong English communication, client service skills, computer literacy, multitasking ability, and a valid work permit.
Summary Generated by Built In
The Role:
We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities.
The main responsibilities of the position include:
- Develop and maintain excellent relationships with prospective and existing clients
- Responsible for activating new client leads and following up with potential clients
- Handle client inquiries via email and telephone and ensure that high level service is provided
- Perform personal clientele analysis and taking actions as required
- Promote available products and services to clients
- Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
- Ensure compliance with the company’s legal guidelines and compliance procedures
- Provide suggestions on system enhancements
- Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development
- Contribute to the team effort by achieving targeted results
- Cooperate effectively with other departments as necessary
Main requirements:
- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Fluent Azeri speaker with excellent oral and written skills in English
- Reliable, with integrity of character
- Outstanding communication and interpersonal skills
- Dynamic, innovative and target oriented
- Ability to multitask and prioritize
- Strong computer literacy
- Valid work permit required
Benefit from:
- Attractive remuneration package plus performance related reward
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
- Let’s Connect – Intro Chat with Talent Acquisition
- Deep Dive – First Interview with Your Future Team
- Speak Your Strength – Language Proficiency Check
- Show Your Skills – Live Technical Session
All applications will be treated with strict confidentiality!
Skills Required
- Degree in a business-related field
- Fluent Azeri speaker with excellent oral and written English skills
- Valid work permit
- Strong computer literacy
- Outstanding communication and interpersonal skills
- Ability to multitask and prioritize
- Reliable, with integrity of character
- Dynamic, innovative, and target-oriented
- Client handling experience in the financial services sector
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The Company
What We Do
XM is a trading platform trusted by over 20 million traders, offering easy access to 1400+ global assets with low spreads, exceptional conditions, and super-fast execution for Forex and CFD trading.
