The Role
We are seeking a skilled and experienced AWS Support Engineer to join our team and help build and maintain scalable, secure, and high-performance cloud infrastructure. You will work closely with cross-functional teams to optimize AWS services, enhance security, and ensure seamless cloud operations. This is a fully remote position, offering the opportunity to work in a dynamic and innovative environment.
Responsibilities
- Infrastructure Management: Design, configure, and maintain AWS infrastructure, ensuring high availability, scalability, and security.
- Service Optimization: Optimize AWS services such as EC2, S3, IAM, VPC, RDS, and CloudWatch for performance, cost efficiency, and reliability.
- Automation: Implement infrastructure as code using Terraform and CloudFormation for automated deployments and provisioning.
- Security Best Practices: Apply and monitor IAM policies, encryption, and network security to maintain a robust security posture.
- Troubleshooting & Support: Identify and resolve AWS-related issues, providing technical support and guidance as needed.
- Performance Monitoring: Utilize tools like CloudWatch, Prometheus, or Grafana to monitor system performance and optimize resource utilization.
- Collaboration: Work closely with DevOps and development teams to ensure seamless integration and operation of cloud solutions.
Required Skills
- AWS Expertise: Proven experience with AWS services (EC2, S3, IAM, VPC, RDS, CloudWatch, etc.).
- Infrastructure as Code: Proficiency in Terraform and CloudFormation.
- Linux Administration: Strong knowledge of Linux systems and shell scripting.
- Networking & Security: Familiarity with networking concepts, security best practices, and cost optimization in AWS.
- Monitoring Tools: Experience with tools like CloudWatch, Prometheus, or Grafana for performance monitoring.
- Troubleshooting Skills: Excellent problem-solving abilities and attention to detail.
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The Company
What We Do
NTD Software is a Mexican company located in Guadalajara, Jalisco, known as "the silicon valley of Mexico." We help both startups and big companies by finding the right people to join their team and creating digital solutions using the latest or well-established programming languages and tools. Our expertise is in building software from the ground up and expanding our clients' existing teams, allowing us to work with businesses globally
