The Role
The AWS Software Developer will build and deploy solutions in AWS, focusing on improving project delivery processes and providing technical support to clients. Responsibilities include coding, system design conversations, and learning new AWS tools and languages.
Summary Generated by Built In
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported because an amazing customer experience is an employee-first process. Our vision is the same: a place where employees know they can thrive.
TTEC Digital seeks an AWS Software Developer to join our AWS Partner Practice. This is a remote role based in the United States.
The TTEC Digital AWS Partner Practice, comprised of over 150 brilliant experts, has been recognized with best-in-class awards from AWS, was the first signed Amazon Connect partner globally. It delivered over 500 AWS customer launches, which improved customer experience (CX) for more than 3.5 million conversations to date.
As the backbone of our delivery teams, our AWS Software Developers, working remotely in the US, build and deploy our AWS Practice’s designed solutions for our clients. AWS Developers will work to refine the process of delivering projects by building internal tools, suggesting new methods of designing and building a system, and providing feedback to their team leads on issues they are experiencing.
What You Will Be Doing:
- Morning meetings with our internal team and clients
- Requirements analysis and design conversations are conducted when you have a new project starting.
- Working on issues in Jira with your team - building systems, creating CloudFormation/Serverless templates to deploy resources, etc.
- Learning best practices used in the NodeJS, JavaScript/TypeScript, and Python communities
- Working with your mentor/team lead to further knowledge of AWS Services, tools, or even new languages to address project needs.
- You need to be ready to learn quickly!
What You Bring to The Role:
- Advanced knowledge of AWS services and cloud architecture
- 5+ years’ development experience with 3+ years of that development experience with a focus on Node.JS and/or TypeScript working with AWS services
- Advanced understanding of the way the web works
- Functional understanding of agile methodologies such as Scrum
- Ability to accept constructive feedback
- Desire to provide assistance to other team members.
- The ideal candidate seeks to understand before prescribing a solution.
- A love for technology and the latest and greatest in development best practices, especially the latest services from AWS
This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following:
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
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Skills Required
- 5+ years' development experience
- 3+ years of experience with Node.JS and/or TypeScript
- Advanced knowledge of AWS services and cloud architecture
TTEC Digital Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TTEC Digital and has not been reviewed or approved by TTEC Digital.
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Wellbeing & Lifestyle Benefits — Wellbeing resources include Calm access, specialized programs (e.g., Pelago, Maven, Sword), and a Lifestyle Spending Account for wellness activities. These offerings extend beyond core medical to support mental health and daily wellness needs.
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Leave & Time Off Breadth — Time-off programs cover PTO, sick/wellness time, paid holidays, and paid parental leave, with some Digital roles describing manager‑discretion “unlimited PTO.” This structure can offer flexibility for corporate/tech roles when team norms support it.
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Healthcare Strength — Core coverage spans medical, dental, vision, telemedicine/behavioral health, EAP, and optional protections like critical illness, accident, legal, ID‑theft, and pet insurance. The breadth indicates a comprehensive health offering on paper across physical and mental care.
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The Company
What We Do
TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation. With decades of innovation experience across the world’s leading contact center technology platforms — plus in-house expertise in CX strategy, data and analytics, AI and more — TTEC Digital delivers an unmatched skillset for organizations looking to forge deeper customer relationships and drive better business outcomes.
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