The Role
Own and evolve AWS and secure on-premise platforms, leading L3 production support, on-call incident response, infrastructure maintenance, automation, observability, CI/CD, security compliance, and service improvement. Build and manage Kafka, databases, identity, caching, replication, and secure data-flow services. Drive technical debt reduction and governance, support deployments and change management, align platforms with product roadmaps, and mentor junior and mid-level engineers.
Summary Generated by Built In
About Scrumconnect Consulting
Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, we continue to deliver innovative digital services that matter.
Role Overview
We are looking for an experienced AWS DevOps Engineer (SFIA Level 4 – Enable) with 5–8 years of experience to take ownership of running, evolving, and securing our AWS and secure on-premise environments. You will lead on production support, drive automation and observability improvements, and act as a technical authority across the platform, mentoring less experienced engineers along the way.
Preferred Tech Stack Expertise
- Cloud Infrastructure: AWS (EKS, RDS, Aurora, ElastiCache, Kafka, IAM)
- Secure Hosting: Experience working with air-gapped or government-secure environments
- Container & Cluster Management: Docker, Kubernetes, Rancher, Jenkins, Helm
- Monitoring & Observability: Prometheus, Grafana, ELK Stack, Dynatrace
- Secrets & Identity Management: HashiCorp Vault, Keycloak
- CI/CD & DevOps Tooling: Jenkins, Git, ServiceNow, Trivy, Terraform
- Streaming & Messaging: Apache Kafka (including Kafka Replication)
- Data Layers: PostgreSQL, Redis, RDLs
- Automation: IaC, pipeline build automation, event relay tooling
- Scripting: Bash, Python, Groovy, Lambda functions
Responsibilities
- Own and continuously evolve the AWS and secure on-premise environments, ensuring high availability and resilience.
- Lead Level 3 (L3) production support and non-production environment maintenance, including 24/7 on-call support, acting as an escalation point for complex incidents.
- Ensure all services are compliant with security standards and drive adherence to the change and release governance model.
- Design, build, and maintain core infrastructure components: event streaming (Kafka), databases (Aurora, RDS, Redis), identity management (Keycloak), and caching layers.
- Enhance and maintain CI/CD tooling and self-service developer pipelines for tenant teams, identifying opportunities for platform-wide improvement.
- Proactively manage and resolve technical debt, working with central governance bodies and providing visibility to the board.
- Drive increased automation, observability, and testing coverage across platform components, enabling data-driven decision-making.
- Align delivery with the product roadmap, collaborating with internal/external platform and infrastructure teams to support scalable, resilient services.
- Support critical national infrastructure tasks, including platform deployments, incident/problem/change management, and continual service improvement (ITIL-aligned).
- Use and integrate ServiceNow (or its successor) to track and manage changes, incidents, requests, and problem records.
- Support replication services, match engines, and secure data flows (Impex, Threat, Kafka replication).
- Provide technical guidance and mentorship to junior and mid-level engineers.
Experience
- 5–8 years of experience in a DevOps/Platform Engineering role, ideally within a regulated, secure, or government environment.
- Demonstrated ability to independently lead technical initiatives and take ownership of complex platform components.
- SC Clearance Required
At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where every individual is respected, valued, and supported. We welcome applications from candidates of all backgrounds and experiences, and we actively encourage applications from women, people with disabilities, underrepresented communities, and those seeking flexible working arrangements.
Skills Required
- 5-8 years of experience in a DevOps or Platform Engineering role
- Security Check (SC) clearance or eligibility
- Ability to independently lead technical initiatives and own complex platform components
- Experience in a regulated, secure, or government environment
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The Company
What We Do
Scrumconnect Consulting is a UK national SME and award-winning software development consultancy with more than 300 consultants across the UK. It works with public-sector clients to build impactful digital services that improve millions of lives, combining design, engineering, and AI expertise. The company emphasizes experienced consultants, collaboration, knowledge-sharing, problem-solving, and a culture focused on sustaining innovation for its customers.
