Role Overview:
We are seeking an experienced Senior Front End Developer to join a high-profile customer complaints and remediation programme within a leading UK financial services organisation.
You will take ownership of the front-end delivery of a new customer-facing web portal, built from an approved design and BRD. The portal will enable customers to securely access complaint outcomes, authenticate using reference numbers and OTP, review offers, accept or decline outcomes, and, in future phases, provide and verify bank account details for redress payments.
Working closely with cloud engineers, back-end developers, architects and business stakeholders, you will be responsible for building a secure, scalable and intuitive customer experience, integrating with authentication services and back-end APIs.
This is a unique opportunity to shape and deliver a greenfield solution that will be used by thousands of customers as part of a major regulatory remediation programme.
Key Responsibilities:
Design, develop and maintain customer-facing web applications using Angular or React and TypeScript.
Build responsive, secure and user-friendly interfaces based on existing designs and business requirements.
Integrate applications with REST APIs, authentication services and workflow platforms.
Implement customer authentication journeys including OTP and multi-factor authentication.
Support secure handling and processing of customer data, PII and bank account information.
Collaborate with business, UX, product and technical teams to deliver high-quality solutions.
Participate in code reviews, testing, deployment and release activities.
Contribute to frontend architecture, technical design discussions and continuous improvement initiatives.
Essential Skills & Experience
Strong commercial experience developing web applications using Angular or React with TypeScript.
Experience building customer-facing digital products and web portals.
Experience developing applications from scratch.
Strong REST API integration experience.
Experience working with authentication and authorisation mechanisms such as OTP, MFA, SSO, Cognito or Azure AD.
Experience handling customer data and PII within regulated environments.
Understanding of software development best practices, testing and deployment processes.
Ability to work independently and take ownership of frontend delivery.
Available immediately or at short notice.
Desirable Experience
Financial Services, Banking, Insurance or FinTech experience.
Customer complaints, remediation, customer review or operational transformation programmes.
Bank account capture, validation or payment-related workflows.
Workflow platform experience such as iQ Codex, Appian, Pega, Camunda or similar.
AWS or Azure deployment experience.
Experience working within Agile delivery teams.
How We Work:
Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.
This is a FTC/Contract position located in London with hybrid working. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. For this role, a valid working permit for the UK is mandatory.
Expectations regarding hybrid working: As we are a Service Provider and Consulting firm servicing clients, our policy for physically working from the office (which may be the clients' offices or our own offices depending on the client) aligns to what our clients' policies and expectations are and these vary. Most of our clients now require a minimum of 3 days per week in the office, 2 days from home, and accordingly this is also the minimum expectation that Delta Capita require.
Who We Are:
Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services.
Our 3 offerings are:
Managed Services
Consulting & Solutions
Technology
To know more about Delta Capita and our culture click here: Working at DC - Delta Capita.
Skills Required
- Commercial experience developing web applications using Angular
- Hands-on experience with AWS Amplify, including front-end deployment and backend connectivity
- Experience building customer-facing digital products and user interfaces
- Knowledge of AWS cloud services and API integrations
- Experience working with customer data and Personally Identifiable Information
- Exposure to regulatory, remediation, customer review, or data transformation programmes
- Understanding of software development best practices, testing, and deployment processes
- Ability to engage effectively with technical and non-technical stakeholders
- Availability to start immediately or at short notice
- Workflow integration experience
- Financial Services, Banking, Lending, or FinTech sector background
- Experience delivering applications within regulated environments
- Experience with customer remediation, customer data, or operational transformation programmes
- Experience working within Agile delivery teams
- Knowledge of security, authentication, and compliance frameworks within cloud-based applications
- Valid working permit for the UK
What We Do
Delta Capita is a leading global Capital Markets consulting, managed services, and technology provider specializing in delivering solutions to financial services organisations. Its mission is to reinvent the financial services value chain by providing a Business Operating Platform-as-a-Service and mutualised managed services, helping clients reduce costs and improve process and technology by transitioning from proprietary models to mutualised services.
