AWM, Marcus by Goldman Sachs, Fraud Product Lead, Vice President - Richardson, TX

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Richardson, TX, USA
In-Office
Senior level
Fintech • Financial Services
The Role
Lead product strategy and roadmap for fraud controls across the customer lifecycle. Mentor cross-functional teams, partner with engineering and UX to deliver web and mobile features, define KPIs, translate analytics into product initiatives, influence senior stakeholders, and ensure compliant, scalable fraud prevention and detection solutions.
Summary Generated by Built In

Asset and Wealth Management

Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data and design.

Marcus by Goldman Sachs

As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing high-yield savings accounts and Certificates of Deposit (CDs) directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers, and is recognized as the largest pure online bank, delivering a fully digital experience without physical branches.

YOUR IMPACT

Are you a visionary, consumer-oriented product leader eager to apply your strategic analytical and creative skills to define and deliver breakthrough financial products and frictionless customer experiences? Goldman Sachs is seeking a Vice President, Fraud Product Management, to join and lead within the growing Product team in the Assets & Wealth Management Division. The ideal candidate is an exceptionally resourceful and seasoned leader with a proven track record of defining and launching highly successful products, leading and mentoring Product teams, and driving strategic decision-making across complex cross-functional groups at an executive level.

As a Vice President, Fraud Product Management, you will be responsible for defining the strategic vision and overseeing the implementation of comprehensive fraud controls throughout the end-to-end customer lifecycle, including account opening, transaction initiation, and servicing. You will engage with and influence key senior stakeholders across business, product, engineering, and UX teams to develop, prioritize, and own the strategic product roadmap for a significant portion of Marcus's offerings. You will lead the Product development process, guiding teams to deliver innovative features and functionality, and establishing and measuring key metrics to ensure a best-in-class customer experience across our web and mobile properties.

This is a critical opportunity to drive significant strategic impact in the industry – shaping the future of financial products by delivering exceptional value to the customer through delightful UX and thoughtfully curated features. In this leadership role, you will join a team committed to superior customer experience, operating at a fast pace to strategically enhance and expand the US Deposits product line.

HOW YOU WILL FULFILL YOUR POTENTIAL

  • Lead and mentor cross-functional teams to define, design, and deliver innovative, market-leading products and experiences across the entire customer lifecycle.
  • Drive the strategic definition of product features, build executive consensus among senior stakeholders, and oversee partnerships with engineering and design to deliver high-quality, impactful experiences.
  • Champion advanced analytical approaches to customer feedback, translating complex insights into strategic product initiatives and long-term pipeline development.
  • Proactively identify and evaluate emerging industry trends, competitive landscapes, and technological advancements to shape and influence the overall product roadmap and strategic vision.
  • Provide strategic guidance and oversight for feature definition, user story development, and agile ceremonies, ensuring alignment with overarching product strategy and business objectives.
  • Foster deep collaboration across product management, design, and engineering teams to ensure a cohesive and superior end-to-end customer experience.
  • Cultivate strategic relationships with key customers, partners, and internal stakeholders to gather insights and drive product innovation.
  • Strategically own, define, and evolve a comprehensive fraud product roadmap, ensuring alignment with broader business goals, driving key performance indicators, and delivering a world-class customer experience.

BASIC QUALIFICATIONS

  • Minimum of 7 years of progressive product management experience in a fast-paced, agile product development environment, with a significant portion in a leadership capacity.
  • Extensive experience working in fraud prevention and/or detection, with a deep understanding of industry best practices and emerging threats.
  • Proven track record of leading and mentoring teams, managing complex product portfolios, and successfully launching impactful products at scale.
  • Demonstrated ability to influence and manage senior stakeholders across various functions.
  • Proficient in product management tools and methodologies (e.g., JIRA, Confluence, road mapping software).
  • Bachelor's Degree required.

PREFERRED QUALIFICATIONS

  • MBA or advanced degree in a relevant field.
  • Strong understanding of technical architectures and systems, with experience in technical product management.
  • Prior consumer banking/financial services experience, particularly within deposits or payments.
  • Experience with large-scale enterprise product launches or transformative initiatives.
  • Deep understanding of the regulatory landscape within financial services.

OTHER SKILLS

  • Exceptional strategic thinking, analytical, and problem-solving skills, with a proven ability to translate complex data into actionable product strategies.
  • Demonstrated leadership and executive presence, with the ability to inspire and motivate teams, and influence senior stakeholders.
  • Superior communication and presentation skills, capable of articulating complex product visions and strategies to diverse audiences, including executive leadership.
  • Adept at navigating ambiguity and driving decision-making in a dynamic, fast-paced environment.
  • Strong mentorship and talent development capabilities.
  • High degree of ownership and accountability for strategic outcomes.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. 

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. 

We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. 

Learn more:  https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2025. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

Benefits 

Goldman Sachs is committed to providing our people with valuable and competitive benefits and wellness offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are generally available to active, non-temporary, full-time and part-time US employees who work at least 20 hours per week, can be found here.


Skills Required

  • Minimum of 7 years of progressive product management experience in an agile environment
  • Extensive experience working in fraud prevention and/or detection
  • Proven track record of leading and mentoring teams and launching products at scale
  • Demonstrated ability to influence and manage senior stakeholders across functions
  • Proficient in product management tools and methodologies (e.g., JIRA, Confluence, road mapping software)
  • Bachelor's Degree
  • MBA or advanced degree
  • Strong understanding of technical architectures and systems, with experience in technical product management
  • Prior consumer banking/financial services experience, particularly within deposits or payments
  • Experience with large-scale enterprise product launches or transformative initiatives
  • Deep understanding of the regulatory landscape within financial services

Goldman Sachs Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Goldman Sachs and has not been reviewed or approved by Goldman Sachs.

  • Healthcare Strength — Healthcare is described as offering multiple plan options with subsidized premiums and prescription coverage. Materials indicate there are no pre-existing condition limitations in the U.S. summary.
  • Retirement Support — Retirement benefits are considered competitive, including employer 401(k) matching and access to financial education and planning resources. These features position long-term savings as a core component of the package.
  • Parental & Family Support — Family-support programs include paid parenting leave, family-care leave, and resources such as childcare support and lactation rooms in some offices. These offerings signal emphasis on supporting caregivers alongside work.

Goldman Sachs Insights

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The Company
HQ: New York, NY
67,118 Employees

What We Do

At Goldman Sachs, we believe progress is everyone’s business. That’s why we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, Goldman Sachs is a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices in all major financial centers around the world. More about our company can be found at www.goldmansachs.com

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