The AVP/VP Consulting will champion long-term client value by stewarding trusted partnerships with C-suite executives and steering complex programs to success through strategic governance. They will lead and mentor a high-performing team of Program Directors, orchestrating cross-functional collaboration with Sales and Product to mitigate churn, drive account expansion, and refine consulting methodologies. This role combines operational rigor with hands-on leadership, requiring a strong on-site presence to ensure seamless software adoption and measurable business outcomes.
Your Day-to-Day:- Manage client relationships at the executive level (CIO/GBS leaders/CFO)
- Partner with client executives, global process owners and internal stakeholders to align on expected value and means, and to measure it on a continuous basis
- Collaborate with the Program Directors to ensure they are building strong relationships at mid-management levels
- Ensure monthly steering committee meets are executed with clients in collaboration with program directors
- Partner with sales to proactively plan for growth, hiring, and contract reviews
- Proactively manage churn by proactively identifying risks and helping Program Managers develop mitigation plans
- Collaborate with Product Management on segment specific solutions
- Be the people manager for Program Directors by providing onboarding support, regular check-ins, coaching, feedback, and guidance, and leading formal employee performance reviews
- Help to build and improve training methodologies and the tools needed for Consulting success
- Manage deliverables to achieve deadlines across multiple projects and clients
- Travel on-site to teach the client how to use our SaaS system and facilitate testing (up to 50% travel)
What You'll Need to be Successful:
- Bachelor’s degree, Master’s degree preferred
- 10-15+ years of professional services in technology led consulting business
- Experience in building and managing consulting best practices
- Proven track record of developing C-suite level relationships
- Experience managing and developing high performing teams
- Strong understanding of accounting and financial concepts, such as, Order-to-Cash business processes including Cash application, Collections, Deductions, and Financial Reporting
- Strong stakeholder management skills in win-win solutioning and negotiations
- Strong presentation and facilitation skills with small and large groups
- Ability to influence, manage change in scope to drive standardization
- High organization and prioritization skills
- Anticipate project risk and constraints and implement appropriate solutions, delegating as appropriate
- Building strong relationships with key internal and external stakeholders, working cross-functionally throughout the organization
- Excellent verbal, written, and interpersonal skills
- Willingness to constantly learn, fail, fix, and grow
Skills Required
- Bachelor's degree, Master's degree preferred
- 10-15+ years of professional services in technology led consulting business
- Experience in building and managing consulting best practices
- Proven track record of developing C-suite level relationships
- Experience managing and developing high performing teams
- Strong understanding of accounting and financial concepts
- Strong stakeholder management skills
- Strong presentation and facilitation skills
- Ability to influence, manage change in scope
- High organization and prioritization skills
- Anticipate project risk and constraints
- Building strong relationships with stakeholders
- Excellent verbal, written, and interpersonal skills
- Willingness to constantly learn, fail, fix, and grow
What We Do
HighRadius leverages AI to help enterprise businesses across different industries automate financial processes like accounts receivable, treasury, and accounting, allowing them to operate more efficiently. By using our Autonomous Finance Platform, companies can reduce manual work, speed up payment collection, and improve overall finance operations, allowing our customers to focus on growth rather than being bogged down by paperwork and manual processes.
Why Work With Us
We don’t just lead the market, we help define it. HighRadians use their curiosity, grit, and humility to take on new challenges and solve big problems for some of the worlds largest companies. Not only that, career growth and cool perks are the byproducts of running a successful business.
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