Why Join Us?
Join a team shaping enterprise‑level transformation across Singapore Consumer Banking & Wealth Management Operations, with hands‑on exposure to GenAI, digital, and operating model change at scale. You will partner senior leaders across Ops, Tech, Risk, and Business on high‑impact, end‑to‑end priorities — building strong problem‑structuring and stakeholder influence skills in a role designed to grow future transformation leaders.
Key Responsibilities:
- Lead structured end‑to‑end discovery to diagnose root causes, quantify value leakage, and identify high‑impact transformation opportunities.
- Define clear problem statements, value hypotheses, and prioritised solution options across people, process, technology, risk, and policy – including trade‑offs, dependencies, and decision points.
- Design future‑state journeys and solution blueprints with clear scope, controls/risk considerations, and success measures.
- Identify and prioritise processimprovement and efficiency opportunities (PIE) through landscape discovery and best practices; shape execution‑ready proposals and hand over to delivery owners to drive operational outcomes.
- Drive cross‑functional alignment across Ops, Tech, Risk, and Business; produce decision‑ready materials (problem framing, options, recommendations) for senior forums and governance discussions.
What We’re Looking For:
Requirements:
- 7+ years of experience in strategy, transformation, business analysis or process redesign within financial services, consulting, or technology‑enabled operations.
- Proven experience leading discovery and shaping complex transformation or digital initiatives end‑to‑end.
Skills & Knowledge:
- Strong analytical, problem‑structuring, and stakeholder management skills; able to influence without authority.
- Ability to translate complexity into clear, concise recommendations, narratives and decision options.
- Working knowledge of banking operations, risk considerations and change impact.
- Exposure to GenAI, automation, digital transformation, or TOM design preferred.
What Sets This Role Apart:
- True end‑to‑end strategist role focused on problem shaping and solution design.
- High visibility and influence through close engagement with senior leaders and enterprise‑level priorities.
- Opportunity to operate at the intersection of strategy, operations, and next‑generation technology.
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Location:
DBS Asia HubJob:
OperationsSchedule:
RegularEmployee Status:
Full timeSkills Required
- 7+ years experience in strategy, transformation, business analysis, or process redesign within financial services, consulting, or technology-enabled operations
- Proven experience leading discovery and shaping complex transformation or digital initiatives end-to-end
- Strong analytical and problem-structuring skills
- Stakeholder management and ability to influence without authority
- Ability to translate complexity into clear recommendations, narratives and decision options
- Working knowledge of banking operations, risk considerations and change impact
- Exposure to GenAI, automation, digital transformation, or TOM design
What We Do
DBS Bank is a leading financial services group in Asia, headquartered in Singapore. It provides a full range of consumer, SME, and corporate banking services. The bank is recognized for its digital innovation, having been named 'World's Best Digital Bank' and 'World's Best Bank' by various publications. It also operates the DBS Foundation, which supports social enterprises and community initiatives, reflecting its commitment to creating impact beyond traditional banking.
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