AVP, SRE Engineer (AI Automation), Group Infrastructure & Cloud, Group Technology

Business Function
Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities

• Manage and maintain network automation and monitoring systems.
• Manage projects relating to automation initiatives.
• Develop programs with AI capability
• Build and maintain software programs that utilize AI for automation, predictive analytics and NLP.
• Architect and design end-to-end RAG workflows, including data ingestion, retrieval mechanisms and embedding generation.
• Work closely with stakeholders to define and align automation initiatives with business goals.
• Collaborate with network engineers and other IT teams to design and deploy network automation solutions.
• Perform periodic assessments on automation solutions/workflows to identify and implement areas for improvement and enhancement.
• Troubleshoot and implement fixes on automation issues in a timely manner to reduce interruption on service delivery.
• Write new program code using prescribed specifications.
• Analyse performance of programs and take action to correct deficiencies based on consultation with users and approval of supervisor.
• Write and maintain documentation of solutions, problems, and resolutions for future reference.
• Stay current with the latest technologies and industry trends; make recommendations for improvement.
• Identify opportunities to automate manual and repetitive tasks to improve efficiency.
• Provide risk management inputs in supporting audits and regulatory inspections/examinations.
• Create monitoring dashboard to enhance monitoring capabilities.

Requirements

• Experience with languages such as Python, Javascript, Unix programming etc… to automate tasks.
• Familiar with AI frameworks with experience with LLM orchestration, vector databases and prompt engineering
• Familiar with enhancing LLM with RAG systems
• Experience with web applications technologies (HTML, CSS, React etc.)
• Experience with IT automation tools such as Ansible.
• Experience with DevOps practices, including building and maintaining CI/CD pipelines.
• Experience with SQL and NoSQL databases.
• Experience with automating configuration and provisioning on network infrastructure such as load balancers etc…
• Advanced understanding of API (e.g REST API) integration, security protocols and automation methodologies.
• Able to develop in both Unix and Windows environment.
• Experience in coding and customization for network management and monitoring products and/or platform like Nagios, ELK Stack, Netbrain etc...

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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