Job Description:
Role Title: AVP, Senior Product Engineer – (L10)
Company Overview : Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.
We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
We provide career advancement and upskilling opportunities for all to take up leadership roles.
Organizational Overview:
This role will be part of the Data Architecture & Analytics group part of Engineering organization.
Data team is responsible for designing and developing scalable data pipelines for efficient data ingestion, transformation, and loading(ETL).
Data team owns and manages different tools platforms which provides an environment for designing and building different data solutions.
Collaborating with cross-functional teams to integrate new data sources and ensure data quality and consistency.
Building and maintaining data models to facilitate data access and analysis by Data Scientists and Analysts
Role Summary/Purpose:
We are looking for an strong Individual contributor, Ab Initio Platform Engineer, to be part of Data Platform for the mission critical and low latency analytic environment leveraging Big Data technologies and AWS services.
Key Responsibilities:
Administer and maintain Ab Initio clusters in Hadoop environment across on-premise and cloud – production, DR and non-production.
Administer the Ab Initio Product Suite ( Co>Op system, Acquire>It, Control Center, Metadata Hub, Authentication Gateway) on Linux operating system.
Handle all Ab Initio environments, security, cluster setup, performance tuning and ongoing monitoring.
Perform Ab Initio cluster maintenance with patching, Co>Op upgrade, EME backup/recovery, user provisioning, automation of routine tasks, troubleshooting of failed jobs, configure and maintain security policies.
Upgrade Ab Initio cluster to latest version that includes all the bug fixes, security enhancements and new features
Work on support cases and resolve the user issues.
Identify product related issues and work with vendors to have them fixed
Identify infrastructure related issues such as disk failures and work with Infra teams to fix
Work on new component exploration and proof of concepts
Automation of manual tasks through Ab Initio/shell scripts
Required Skills/Knowledge:
Experience in Ab Initio administration with latest Co>Op system and Ab Initio products (like Acquire>It, Control Center, Metadata Hub, Authentication Gateway).
Significant experience with and knowledge of Big Data technologies such Hadoop, Hive, HDFS, different data file formats, NoSQL engines.
Exposure to Public Cloud platforms and understanding of various Cloud Services
Knowledge of basic Linux Administration.
General operational expertise such as good troubleshooting skills, understanding of system’s capacity, bottlenecks, basics of memory, CPU, OS, storage, and networks. Day to day tasks
Good verbal and written communication skills necessary to effectively collaborate in a team environment and present and explain technical information and provide advice to management.
Experience on DevOps CI/CD pipelines for code deployments
Minimum 6+ years of financial services experience
Minimum 6+ years of experience managing Data platforms.
Ability to develop and maintain strong collaborative relationships at all levels across IT and the business.
Excellent written and oral communication skills, along with a strong ability to lead and influence others.
Experience working iteratively in a fast-paced agile environment.
Demonstrated competency linking business strategy with IT technology initiatives
Proven track record of leading and executing on critical business initiatives on-time and within budget.
Demonstrated ability to drive change and work effectively across business and geographical boundaries.
Expertise in evaluating technology and solution engineering, with strong focus on architecture and deployment of new technology
Superior decision-making, client relationship, and vendor management skills.
Desired Skills/Knowledge:
Good to have understanding and knowledge on IaaS tools like Terraform and Ansible
Good to have knowledge on S3 buckets, Redshift and other AWS components
Good to have experience with Okta and Active Directory
Good to have understanding on EKS/Kubernetes
Eligibility Criteria:
Minimum 6+ years of technology experience & in lieu of a degree 8+years of technology experience
Work Timings: 3 PM to 12 AM IST
This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs) We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs—Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR. Occasionally you may be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in person engagement activities such as business or team meetings, trainings, and culture events
For Internal Applicants:
Understand the criteria or mandatory skills required for the role, before applying
Inform your manager and HRM before applying for any role on Workday
Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
Must not be any corrective action plan (First Formal/Final Formal, LPP)
L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
L08+ Employees can apply
Grade / Level : 10
Job Family Group:
Information TechnologySkills Required
- Experience in Ab Initio administration including Co>Op system, Acquire>It, Control Center, Metadata Hub, Authentication Gateway
- Administer Ab Initio clusters in Hadoop environments (production, DR, non-production) across on-premise and cloud
- Experience with Big Data technologies such as Hadoop, Hive, HDFS, varied data file formats and NoSQL engines
- Knowledge of basic Linux administration and shell scripting for automation and troubleshooting
- Operational expertise in capacity planning, performance tuning, memory/CPU/OS/storage/network troubleshooting
- Experience with DevOps CI/CD pipelines for code deployments
- Experience performing cluster maintenance: patching, upgrades, EME backup/recovery, user provisioning, security policy configuration
- Ability to troubleshoot jobs, resolve support cases, and work with vendors to address product issues
- Minimum 6+ years of financial services experience
- Minimum 6+ years of experience managing data platforms
- Strong verbal and written communication skills and ability to collaborate across IT and business stakeholders
- Experience working iteratively in a fast-paced agile environment
- Familiarity with Terraform and Ansible
- Familiarity with AWS components including S3 and Redshift
- Experience with Okta and Active Directory
- Understanding of EKS / Kubernetes
Synchrony Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Synchrony and has not been reviewed or approved by Synchrony.
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Parental & Family Support — Parental leave is described as extensive, with long paid leave for birthing parents and additional paid leave for all new parents. Backup childcare and eldercare options provide practical support for caregiving needs.
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Wellbeing & Lifestyle Benefits — Well-being offerings are broad, spanning integrated wellness tools, dedicated well-being coaches, and an enhanced assistance program. Reimbursements for activities like fitness apps, swimming lessons, art classes, and meditation, along with pet telehealth and adult orthodontia, reinforce lifestyle support.
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Fair & Transparent Compensation — Pay practices emphasize pay equity across gender and race and a high wage floor for U.S. hourly roles. These signals aim to underpin fairness in base compensation across the organization.
Synchrony Insights
What We Do
At Synchrony (NYSE: SYF), we’re changing what’s possible for people and businesses every single day. From offering financing options to creating innovative tech, we help make shopping go smoothly across a variety of industries, like retail, auto, travel and home. Synchrony is one of the largest issuers of store credit cards in the United States. We help consumers pay over time for important expenses, issue co-branded cards for small- and medium-sized business credit products, as well as offer consumer savings products through Synchrony Bank. So, how can we change what’s possible for you?
