As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
What you will be doing:
Collaborate with IT, Operations, Risk, Compliance, and Implementation teams to gather and document business requirements for cash management and digital connectivity solutions (API, H2H, SWIFT FileAct, Virtual Accounts)
Develop user stories and functional specifications to support product enhancements and system builds
Coordinate User Acceptance Testing (UAT) to ensure solutions meet business and client requirements
Work closely with regional teams, including Singapore Agile squads, to align on delivery and ensure successful implementation across Hong Kong and Macau
Manage and enhance transaction banking channels, focusing on API, H2H, SWIFT FileAct, and Virtual Account offerings
Analyse existing products and channels, driving continuous improvement based on client feedback and market developments
Ensure compliance with Hong Kong and Macau regulatory requirements in all product and channel initiatives
Act as a bridge between business and technology teams to ensure clarity and alignment throughout project lifecycles
Conduct market research on digital banking, connectivity solutions, and industry trends
Provide subject matter expertise and training to internal stakeholders on system capabilities and product features
Support commercialization initiatives to drive adoption of digital channels and solutions
What we are looking for:
Bachelor’s degree or above in Business, Finance, Technology, or a related field
Minimum 5 years of experience in product management, business analysis, or channel management within transaction banking
Hands-on experience with API, Host-to-Host (H2H), SWIFT FileAct, and Virtual Account solutions
Experience supporting multi-market environments (Hong Kong and Macau preferred)
Strong understanding of cash management products and digital banking channels
Solid knowledge of regulatory requirements in Hong Kong and Macau
Strong analytical, problem-solving, and stakeholder management skills
Excellent communication skills, with the ability to work across business and technology teams
Self-motivated, proactive, and able to manage multiple priorities in a dynamic environment
#LI-GT1
What we offer:
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
Skills Required
- Bachelor's degree or above in Business, Finance, Technology, or related field
- Minimum 5 years of experience in product management, business analysis, or channel management within transaction banking
- Hands-on experience with API, Host-to-Host (H2H), SWIFT FileAct, and Virtual Account solutions
- Experience supporting multi-market environments (Hong Kong and Macau)
- Strong understanding of cash management products and digital banking channels
- Solid knowledge of regulatory requirements in Hong Kong and Macau
- Strong analytical, problem-solving, and stakeholder management skills
- Excellent communication skills, ability to work across business and technology teams
- Self-motivated, proactive, and able to manage multiple priorities in a dynamic environment
What We Do
OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker. OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services. OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang. OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.
