The KYC Operations Sr Analyst is an intermediate level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.
Responsibilities:
Review submissions submitted throughout the global hubs by junior analysts
Liaise with internal/external stakeholders to provide exception management reporting and Management Information System (MIS) reporting
Perform quality reviews and reviews of procedures and processes
Perform project management responsibilities, including producing project plans, conducting risk analyses and providing weekly updates for senior management, as needed
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
5-8 years of experience
Education:
Bachelor's degree/University degree or equivalent experience
The AVP, Senior Data & Metrics Analyst supports activities to ensure sound, reliable, and consistent information exists across the organization to support business processes and services. This role assesses, evaluates, and analyzes data challenges and provide recommendations on their resolution. Requires in-depth understanding of data and reporting. Requires good analytical skills to filter, prioritize and validate potentially complex and dynamic material from various sources to monitor and certify authoritative data sources and remediate data concerns.
Identify process efficiencies by analyzing potential reporting solutions and applying technology solutions to achieve straight through processing
Engage technology partners where needed to implement changes and control implementations
Evaluates current processes assessing them for risks and gaps, researches and proposes solutions, and helps implement process improvements.
Uses discretion in developing solutions for broad based reporting issues
Conducts statistically accurate data analysis that yields useful reporting insights to inform business decisions.
Assess and improve effectiveness of deployed solutions by applying techniques such as data warehousing, data mapping, data processing, data cleansing and data tracking
Coordinates project deliverables, and contributes to identifying solutions for business reporting issues
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Job Family Group: Operations - Services------------------------------------------------------
Job Family:Business KYC------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 5-8 years of relevant experience
- Bachelor's degree or equivalent experience
- Experience with AML monitoring and KYC program management
- Regulatory reporting and MIS reporting experience
- Project management skills including project plans and risk analysis
- Data analysis and reporting experience (data warehousing, mapping, processing, cleansing, tracking)
- Experience performing quality reviews and process improvement
- Stakeholder management, escalation, and ability to act as SME
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.








