AVP, Regional Account Manager - OnePay East

Role Summary/Purpose:

The principal responsibility of the Regional Account Manager will be to partner with assigned Walmart Regional Vice President leadership team(s) to lead engagement and support of the credit program. This person will work with Sr. client partners to provide a robust strategy and growth mechanisms to grow the credit program.

Role will cover a territory that spans across the following sites: SC, NC, TN, DC, VA, DE, PA, NJ, NY, CT, RI, MD,MA, VT, NH, ME

Essential Responsibilities:

• Deliver on SYF and OnePay’s credit program objectives for applications, new accounts and credit sales through the development and execution of initiatives across region(s) in assigned territory.

• Monitor partner performance dynamics to develop and support growth strategies and action plans.

• Partner with assigned client Sr. field leadership team and drive accountability by supporting their brand, culture and values to deliver on strategic action plans and drive key program performance indicators.

• Ability to leverage various internal and external channels to influence partner to achieve growth goals – channels include but are not limited to phone, face to face meetings, co-travel, QBRs, road shows, virtual meetings, grand openings, email and other correspondence.

• Help maintain competitive information and optimize how we differentiate vs the competition.

• Ability to work effectively in a highly cross functional environment with other departments such as Marketing, IT, Risk, Operations & Training to support business objectives.

• Coordinate regular portfolio performance reviews with region & market client leadership at both OnePay and Walmart. Develop methodologies to collect competitive intelligence, changes in market conditions and identification of opportunities to share internally and with client field leadership.

• Provide value added analysis & reporting to client partners to evaluate and drive program performance.

• Perform other duties and/or special projects as assigned

Qualifications/Requirements: ​

• Bachelor’s degree and 3+ years’ experience working in the Financial Services Field or Retail Store Management; or in lieu of completed degree, HS diploma or equivalent and 5+ years' experience working in the Financial Services Field or Retail Store Management.

• Minimum of 3 years of Field or outside sales experience.

• Minimum of 2 years Client Relationship/Development Management experience.

• Experience of 2 years working with C-Suite level management.

• Experience developing presentations and pitching to all levels of management.

• Proficiency with MS Word, Excel, and PowerPoint.

• Ability to travel up to 75% of the time in and out of assigned territory

• Role must be located within one of the following states: SC, NC, TN, DC, VA, DE, PA, NJ, NY, CT, RI, MD,MA, VT, NH, ME

Desired Characteristics:

• Ability to create and conduct in-depth sales presentations that highlight key benefits, performance, growth initiatives, and the value of our product to growing their business using sales, marketing and analytical skills.

• Proven ability to influence corporate decision makers, strong negotiation skills

• Partner focused mindset with ability to respond quickly to partner needs, with an understanding of varying client cultures and values.

• Clear, concise communication skills – both written and verbal.

• Ability to successfully manage multiple priorities.

• Strong project management and/or territory management skills

Grade/Level: 11

The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Our Way of Working:

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. 

*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. 

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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