The Role
Responsible for establishing a global quality management system, ensuring product integrity through all processes, and leading continuous improvement initiatives while collaborating with various departments.
Summary Generated by Built In
About the Company
e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys, Naturium, high-performance, biocompatible, clinically-effective and accessible skin care, and our newest brand, rhode, a line of curated skincare essentials, formulated for a variety of skin types and needs with high performance ingredients, it’s a daily routine that nourishes your skin barrier over time.
In our Fiscal year 25, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 27 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last six fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry.
Visit our Career Page to learn more about our team: https://www.elfbeauty.com/work-with-us
Purpose of Job
- This position will have overall responsibility for a global quality management system of e.l.f. to ensure product integrity from from design, purchasing, manufacturing, through distribution. This includes developing and improving a comprehensive & effective quality system with associated processes and tools to deliver products of high quality and in compliance with in-market regulations, safety, and product performance. He / She will cultivate a data driven culture across business and use process capability to drive quality improvements alongside strong partnership with R&D, Regulatory, and Operations, internally as well as suppliers externally, to deliver a cohesive and holistic approach to quality. This role will be the focal point for all the product quality matters and will implement integrated quality systems,continuous improvement projects, and consumer feedback program across a broad network of entire end to end business process for all brands at e.l.f. beauty
Primary Duties and Responsibilities
- 1. Quality process and system
- Develop and improve a quality management system covering the entire product process to ensure customer and consumer satisfaction on product quality through the end-to-end processes
- Direct and implement strategic initiatives for continuous improvement opportunities focused on delivering consistently high-quality products that meet specifications and regulations with cost and speed efficiency
- Work closely with R&D and Regulalatory functions to ensure design to quality through new product development process and on-going compliance with in-market regulations
- Lead the identification, risk assessment, and resolving product quality issues with root cause analysis and corrective & preventative actions to avoid reoccurrence.
- Implementation of proper quality tools including lean methodologies to products and manufacturing processes.
- Drive continuous improvement programs and establishment of common standards across all the external manufacturers
- Build the culture of data driven decision making and maximize the power of process capability to bring quality and business value.
- Partnership with the Regulatory Affairs to ensure consistency across the company, fast resolution of issues identified by consumers or customers and regulatory compliance
- Implement Global Quality program to ensure processes and procedures are adapted to global application and local customization as needed
- 2. Strategy and Leadership
- Champion the Quality vision and strategy and influence senior management as well as external suppliers and distributors to align to specific strategic priorities and executional choices。
- Lead the One Team, Global Quality collaboration with key leaders to drive a global mindset on product and process across the company
- Responsible for managing performance of team members to ensure personal and organization objectives are achieved.
- Lean existing quality process to gradually increase execution speed, quality and compliance.
- Coach and lead team members for related knowledge and other competencies. Build an HPT culture.
- Lead cross-functional teams to conduct special assignments. Improve quality operations by lean initiatives
Education/Knowledge/Experience
- The minimum request:
- Bachelor Degree or above. 15 + years’ experience in relevant area of FMCG industry with at least 10 years managerial experience, Experience in Beauty or Personal Care is a plus.
- Demonstrable previous experience in leading Quality for categories and Brands.
- Strong oral and written communication in both English and Mandarin.
- SPC Practitioner.
- Six Sigma Green Belt or Above is a plus.
- Relevant skills and experience:
- Ability to lead work with a network of external manufacturers globally
- International understanding and flexibility to work across locations and time zones
- Experience of guiding teams and working with ambiguity
- Strong people, influencing and relationship skills – especially across cultures, to influence senior management and motivational leadership combined with scientific background, quality experience and credibility
- Ability to operate and thrive in a fast-paced, high-growth company. Very strong appetite for exploring new ideas and innovating with strong experience on Quality matters
- Tenacious with a strong desire to lead and partner across functions. Capable of building strong working relationships and motivating teams to deliver outstanding results with or without hierarchical relationships
- Ability to transform solid thinking into action (a thinker and achiever)
- Strong intellectual curiosity
The base salary range for this role is listed above.
Total compensation includes base salary, annual company-based performance bonus, and equity. Under e.l.f.’s annual bonus program, employees are eligible to earn up to 200% of their target bonus when company performance exceeds defined goals. In addition, e.l.f. provides a variety of other benefits to employees, including medical, dental, and vision insurance, a retirement savings plan, gender neutral parental leave, and unlimited paid time off. The amount of total compensation (including base salary) offered will be based on a wide range of factors, including geographic location, experience, specific skills, and qualifications.
Compensation components are subject to change at the company’s discretion
This job description is intended to describe the general nature and level of work being performed in this position. It also reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be considered, as detailed description of all the work required inherent in the job. It is not an exhaustive list of responsibilities, and it is subject to changes and exceptions at the supervisors’ discretion.
e.l.f. Beauty respects your privacy. Please see our Job Applicant Privacy Notice (www.elfbeauty.com/us-job-applicant-privacy-notice) for how your personal information is used and shared.
Top Skills
Lean Methodologies
Six Sigma
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The Company
What We Do
e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Celebrating the beauty of every eye, lip and face is fundamental to our DNA. It’s in our name and inspires us as a company. We are committed to creating a culture internally – and in the world around us – where all individuals are encouraged to express their truest selves, are empowered to succeed and where we do the right thing for people, the planet and animals.
Our deep commitment to inclusive, accessible, cruelty-free beauty has fueled the success of the e.l.f. Cosmetics brand online and at retail since 2004. With the 2020 acquisition of the pioneering clean-beauty brand W3LL People, and the new lifestyle beauty brand Keys Soulcare created with Alicia Keys, we continue to strategically expand our portfolio with brands that support our purpose and values. Our brands are widely available online, and at leading beauty, mass-market, and natural specialty retailers.
