AVP, Portfolio Credit Manager

Role Summary/Purpose:

This role will support credit risk management of the Travel Cobrand portfolios.  You will be responsible for Credit Risk reporting and analysis with primary accountability for identifying and managing consumer credit risk across all components of the cardholder life-cycle through data gathering and analytics.  You will support and interact with the client, client teams and with key contacts throughout Synchrony.

Our Way of Working:

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. 

*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

Essential Responsibilities:

• Work closely with retail clients to minimize both Synchrony Financials’ and the retailer’s risk, while continuing to grow the portfolio

• Work effectively cross-functionally to drive smart growth and client satisfaction delivering safety and soundness in the portfolio

• Prepare and present client facing and leadership team presentations to facilitate informed decisions

• Be a leader in driving enhanced strategies, using champion/challenger leanings to manage credit and fraud risk

• Provide analytics and input for deal and promotional pricing activities

• Coordinate multisite/country resources to ensure delivery and accuracy of monthly MIS and reporting needs to meet internal and external requirements

• Coordinate planning cycle with client teams to ensure consistency in business plans

• Responsible for providing clear guidance to the organization on risk appetite and prudent growth

• Maintain effective and credible challenge of critical decisions and business processes

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor's degree and 6+ years in a consumer and/or commercial Credit/Risk, Finance, or Analytics role; or in lieu of a bachelor's degree, 8+ years in a consumer and/or commercial   Credit/Risk, Finance or Analytics role.

• 3+ years’ experience analyzing large data sets to derive strategic actionable credit insights including SAS, SQL, R or Python Programming Skills or other related analytic tools

• Ability and flexibility to travel for business as required

Desired Characteristics:

• Superb communication skills and experience with interacting successfully at all levels within the Credit organization

• Outstanding collaborative and team management style

• Ability to multitask and perform in a fast-paced environment

• Demonstrated problem-solving and critical-thinking skills

• Fraud/Consumer finance experience

• Experience with Python

• Proven ability to work with various data sources, data warehouses and database tools

Grade/Level: 11

The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.                                                                                  

Our Way of Working:

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. 

*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. 

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group: