AVP, Payment Operations

Posted Yesterday
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Hiring Remotely in Hong Kong
Remote
Senior level
Financial Services
The Role
The AVP, Payment Operations will oversee remittance transactions, ensure compliance with AML guidelines, manage the team, and support operational initiatives to improve efficiency.
Summary Generated by Built In
WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

We are seeking a highly skilled and experienced Assistant Vice President to join our Remittance Team within the Payment Operations Department. The successful candidate will play a pivotal role in ensuring the accuracy and compliance of remittance transactions, overseeing Anti-Money Laundering (AML) transaction reviews, and providing leadership by managing the team in the absence of the Team Lead. This role also involves supporting the Head of Remittance with various operational and strategic initiatives aimed at enhancing departmental efficiency.

Key Responsibilities:

  • Conduct thorough verification and detailed review of remittance transactions to ensure accuracy, adherence to internal policies, and compliance with regulatory requirements.

  • Apply knowledge of CASA (Current Account Savings Account) and Time Deposit transactions, which will be considered an advantage.

  • Demonstrate strong expertise in Remittance Operations, particularly in transaction investigation and resolution.

  • Review and monitor AML transactions, identifying and escalating suspicious activities in accordance with AML guidelines and regulatory standards.

  • Coordinate and report funding activities to the Treasury department promptly and accurately.

  • Oversee the Remittance Team during the absence of the Head of Remittance.

  • Lead, supervise, and motivate a team of at least seven staff members, ensuring smooth daily operations and timely resolution of issues.

  • Provide leadership support in the absence of the Team Lead to maintain team productivity and operational continuity.

  • Assist the Head of Remittance with ad hoc projects and operational tasks to drive process improvements and achieve departmental goals.

  • Maintain comprehensive and accurate documentation related to remittance transactions and AML reviews.

  • Collaborate effectively with internal stakeholders and external partners to resolve discrepancies and optimize operational workflows.

  • Ensure strict compliance with internal controls, company policies, and all relevant regulatory requirements within payment operations.

Qualifications:

  • Bachelor’s degree in Finance, Business Administration, or a related discipline.

  • Minimum of 7 years of relevant experience in payment operations, remittance processing, or financial services.

  • At least 3 years of proven experience in supervising and leading a team.

  • Strong knowledge of AML regulations, transaction monitoring, and investigation processes.

  • Demonstrated leadership skills with the ability to manage and develop a team effectively.

  • Excellent analytical skills with meticulous attention to detail.

  • Strong communication and interpersonal skills, with the ability to manage multiple priorities and work efficiently under pressure.

  • Proficient in payment systems and Microsoft Office applications.

  • Excellent command of written and spoken English.

  • Proficiency in Putonghua is an advantage.

What we offer:


Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Skills Required

  • Bachelor's degree in Finance, Business Administration, or a related discipline
  • Minimum of 7 years of relevant experience in payment operations
  • At least 3 years of proven experience in supervising and leading a team
  • Strong knowledge of AML regulations
  • Demonstrated leadership skills
  • Excellent analytical skills with meticulous attention to detail
  • Strong communication and interpersonal skills
  • Proficient in payment systems and Microsoft Office applications
  • Excellent command of written and spoken English
  • Proficiency in Putonghua
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The Company
0 Employees
Year Founded: 1932

What We Do

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker. OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services. OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang. OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.

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