Our Company
BrightSpring Health Services
Overview
This position will cover our East Region.
The Area Vice President (AVP) of Operations oversees and manages the day-to-day operations of an assigned geography of branches for Home Health. Responsible for ensuring efficient and effective processes are in place to meet financial and operational objectives and drive operational excellence. This includes managing budgets, analyzing data to identify areas for improvement, implementing strategies to optimize operations, and leading a team of executive Directors, Administrators and staff to achieve operational goals. The AVP of Operations works closely with senior leadership and the RVP to align operational activities with overall business strategies and objectives.
Responsibilities
• Works with Regional Vice President of Operations and Finance to plan, and execute the company's budgeted revenue goals
• Collaborates with other business functions such as Sales, Clinical Operations, HR and Finance to ensure business and financial goals are achieved
• Works closely with clinical leadership to ensure appropriate quality standards are met for the identified branches
• Monitors changing business needs and implements actions to resolve and address those identified needs
• Identifies operations that are not performing to standard and develops and implements plans of corrective action
• Ensures that employees in the area understand and adhere to compliance, regulatory and Company processes, procedures, and regulations
• Develops positive and trusting relationships with local leaders and communities we serve
• Consults with the RVP of Operations in budget/financial goals for the operating area
• Consults with the RVP of Operations in determining operational risk factors and contribute to the creation of relevant mitigation plans
• Participates and contributes to the annual budgeting process for the HH Division for the respective area of responsibility.
• Holds leaders (operations) and teams accountable for the achievement of monthly, quarterly and annual budgets and business / clinical quality goals
• Provides leadership, mentoring, coaching and development to direct reports
• Responsible for reporting on plans and achievement of business, admission and clinical / quality goals to division President and Company CEO
• Responsible for recruiting, interviewing, hiring and training of direct reports
• Monitors turnover in the area of responsibility. Ensures proper hiring, training and development of newly hired staff. Works closely with support departments to achieve
• Routine collaboration with payer contracting to negotiate the strongest contracts
• Monitor metrics proactively to effect change in a positive direction before month end
• Collaborate with business partners and use appropriate resources to accurately forecast monthly admissions/growth
• Assigned territory and area of operation can change based on business need
Qualifications
- Degree in health administration or related field
- Eight + years experience with Multi-site management experience in a home health, hospice or related health program
- Licensed as a Registered Nurse or other clinical license preferred
About our Line of Business
BrightSpring Health Services is a leading provider of complementary home and community-based pharmacy and health services for complex populations in need of chronic and/or specialized care. Through the company's pharmacy and provider services to seniors and specialty (including behavioral) populations, we provide comprehensive care and clinical services in 50 states to over 360,000 customers, clients and patients daily. The company's services foster greater patient and family satisfaction, improve outcomes and reduce health care system costs, and are supported by industry-leading quality outcomes. For more information, visit www.brightspringhealth.com. Follow us on Facebook, Twitter and LinkedIn.
What We Do
BrightSpring is the parent company of a family of services and brands that provides clinical, nonclinical, pharmacy and ancillary care services for people of all ages, health and skill levels across home and community settings.
The company is a leading provider of diversified home and community-based health and pharmacy services to medically complex and high-need populations. Its primary businesses include: behavioral health (including autism services), home health care (including personal care, home health, and hospice), neuro therapy, and job placement and vocational training, supported by pharmacy and telecare ancillary technologies and services. These businesses employ over 37,000 dedicated full-time equivalent team members in 50 states and provide services for over 350,000 people every day.
BrightSpring is focused on providing quality outcomes and solutions through best-in-class services and investments in people, process and technology innovation, including the development of its Connected Home model of care. Founded and headquartered in Louisville, Kentucky, the company has been making a difference in communities since 1974 – helping people live their best life.
