AVP Mortgage Credit & Collateral Risk

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees.  Part time positions start at a minimum of 30 hours per week.

We encourage you to become a part of VyStar Credit Union's family of employees.

AVP Mortgage Credit & Collateral Risk

ACCOUNTABILITY STATEMENT
The Assistant Vice President of Mortgage Credit & Collateral Risk is responsible for oversight and maintenance of Real Estate Lending department underwriting guidelines for mortgage loans and home equity loans/lines to ensure compliance with secondary market and VyStar’s lending requirements.
Ensures adequate support is provided through various resources such as training and technical guidance. Ensures the highest level of accuracy and quality are achieved throughout the mortgage fulfillment process. Works closely with peers across Real Estate Lending to resolve any issues and identify opportunities for operational improvement and efficiencies. Is a strategic professional who stays abreast of developments within the housing industry, providing recommendations and input to the VP, Mortgage Risk Management or SVP, Real Estate Lending.
Contributes to the directional strategy by considering policy changes based on various Investor, Regulatory and Economic changes. Communication and diplomacy skills are required to guide, influence, and educate others. This role is expected to be highly proactive and will be relied upon to provide advice related to potential Risk changes for the business. The role will evaluate, monitor, and track policy changes in compliance with investor and VyStar procedures and Policy Guidelines.
Must be well versed in and responsible to ensure we comply with all secondary market loan requirements, all State and Federal regulatory requirements, all private mortgage insurance requirements as well as VyStar mortgage lending policy and procedures.
Experience required across a wide array of mortgage products to include Conventional, Specialty, Government, HELOCs, etc. Ability to research, identify, and deploy GSE underwriting updates in credit standards across Real Estate Lending without prompting.

ESSENTIAL JOB FUNCTIONS

• Develop and implement controls to ensure consistency and accuracy. Responsible for internal systems and processes to ensure that all procedures are consistent with the company’s objectives for regulatory compliance and quality control/assurance. Utilize delegated lending authority to approve credit transactions consistent with VyStar Credit Union’s policies, credit culture, and risk appetite.

• Responsible for the oversight of planning, organizing, and operational efficiency of the mortgage underwriting team.

• Develops, implements, and maintains procedures and performance metrics.

• Evaluate and analyze mortgage loan requests and make informed, accurate and complete credit recommendations to senior leadership.

• Coach and develop mortgage underwriting team in making sound, informed decisions and enhancing their decision-making and credit assessment skills, accuracy, timeliness, and effectiveness.

• Identifying and remedy credit process weaknesses, and gaps in procedures.

• Responsible for establishing service levels and controls to manage inherent risk to credit union policies and procedures, and state and federal regulations.

• Must be able to recognize credit and collateral requests that do not meet residential mortgage loan criteria.  Identify mortgage loan applications that are not approvable under residential mortgage lending policies, however, may be approvable under Business Service guidelines, when appropriate, loans may be referred to Business Services.

• Responsible for providing training resources to Real Estate Lending staff to ensure compliance with state and federal regulations, secondary market underwriting guidelines, and private mortgage insurance company guidelines.

• Responsible to train, mentor, and coach underwriting leadership to ensure the team is knowledgeable, proficient, accurately, and timely.  Work with Real Estate Lending management to provide training to mortgage and credit union staff.  

• Works with mortgage fulfillment leadership to review and evaluate underwriter quality performance metrics and addresses outliers.

• Ensures periodic reviews of approved and denied loans is occurring to ensure underwriters are rendering loan decisions consistent with the level of risk communicated by leadership for the loan programs offered. Meets with leadership to discuss the findings of the review.

• Oversee HMDA data reconciliation and reporting,

• Planning/Preparation/Implementation:  Including, but not limited to quality control initiatives, including internal audit functions and training, related to mortgage lending.  This is to adhere to all State, NCUA & CFPB requirements, Regulatory and QA/QC to eliminate risk.  In addition, to development and administration for Safe Act to include (NMLS Registration, Maintenance and Audits, etc.).

• Identifies critical issues and makes judgment calls within approval limits and guidelines.

• Provides support to mortgage department and credit union staff by answering questions on mortgage loan program requirements, judgment decisions, and compliance related questions.

• Incumbent must be thoroughly familiar and stay abreast of any, and all changes pertaining to secondary market, state/federal regulations, and private mortgage insurers always.

• Demonstrated knowledge to restructure loan to render favorable loan decision, when possible.

• Provide support to members of the department and other internal partners to assist in policy/procedure interpretation, membership interpretation, required documentation, and any other related needs.

• Ensures all regulatory reporting is completed on or before the required deadlines. This includes, but is not limited to Audits, annual HMDA reporting, as well as FHLMC and FNMA reports.

• Provide quality service to all internal and external stakeholders including members, prospective members, vendors and VyStar teammates.

• Ensure that Mortgage Underwritings Procedures, Guidelines and Desktop Procedures are updated and adhered to in timely manner.  This includes, but is not limited to VyGuide, Credit Standards, Underwriting Matrices, etc.

• Ensure standards, policies and operating procedures are compliant with policies, procedures and applicable regulations and risk tolerances.

• Cross-sells other credit union services.

• Consistently adheres to VyStar core values and Code of Ethics and acts in accordance with corporate defined values and ethics.

• Consistently demonstrates VyStar Excellence with providing service to the membership, Credit union employees, and third-party vendors.

• Responsible for understanding the Real Estate Lending department goals as well as Credit Union goals and pro-actively works toward attainment of those goals.

• Identify and make recommendations to VP, Mortgage Risk Management or SVP, Real Estate Lending regarding process improvements, quality service and increased efficiencies within the processing unit.

• Performs the activities and projects as assigned and requested by leadership.

• Works to ensure underwriters are performing in accordance with the established guidelines/benchmarks in relation to acceptable/reasonable delinquency and loss ratios.

• All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance.

• Performs other duties as assigned.

Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job.

• Focus    Focus your full attention by carefully listening to and observing your client or member.                                                                                      

• Connect    Consistently be friendly and approachable. Demonstrate you care.

• Understand  Listen empathetically and ask questions. (70%/30%)

• Counsel   Recommend solutions based on your client’s or member’s needs and objectives.

• Advance    Ensure that member’s expectations are exceeded. Verify follow-up action.

JOB QUALIFICATIONS

EDUCATION

• High School Diploma or GED is required.

• Bachelor’s degree is preferred.

• Specialized classes in mortgage lending beyond the college level will be required to be completed within one year of entering the position. 

• Continuing education via local conferences and workshops is required for updates on federal regulations and secondary market requirements.

EXPERIENCE

• Requires a minimum 6 years’ experience in a mortgage underwriting or credit role, preferably with supervision/management experience.

• DE Preferred, may be substituted with strong background in mortgage lending.

KNOWLEDGE, SKILLS & ABILITIES

• Must be well versed in state and federal regulations governing mortgage origination, secondary market selling guidelines, and private mortgage insurance requirements.

• Applicants must have positive, well-developed effective communication skills, both written and verbal, be detail oriented, demonstrate good organizational and reflective listening skills, the ability to work in a fast-paced environment, and proven ability to work with others.

• Must have professional conduct and appearance.

• Must work under the philosophy of “people helping people” and be able to effectively communicate with members on all levels.

• Highly ethical and works with integrity.

• Must be able to work independently on a professional level.

• Candidates must have effective negotiation skills, a proactive and 'no surprises' approach in communicating Risk issues, with strength in sustaining autonomous views.

• Able to work across all levels with other Governance/Controls.

• Excellent Presentation skills – adept at presenting effectively to audiences of various sizes and adapting style as necessary.

• Able to identify and influence key decision makers across various levels and functions within the organization.

• Exceptional skills in creating Power Point Presentations, Excel Spreadsheets and Word Documents required.

• Incumbent will be required to develop a proficiency in using the various software applications and web solutions utilized by the Real Estate Lending department in completing daily tasks and responsibilities associated with underwriting.

DISCLAIMERS AND WORK ENVIRONMENT

The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Nothing in this position description is an implied contract for employment. The functions are not all encompassing and are subject to change at any time by management. As required or requested, may exert up to 20 pounds of force occasionally and/or negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects. 

VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.

No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.

Thank you for your inquiry regarding our current job opening.  Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.

Thank you again for your interest in this position!

VyStar Credit Union Human Resources