AVP Finance Transformation

The AVP, Finance Transformation is a senior enterprise leadership role accountable for driving value‑led, well‑governed, and well‑adopted transformation across the Finance function.

The role owns the Finance Transformation Office, with accountability for:

• governing the Global Finance Intake,
• enabling Global Process Owners (GPOs),
• ensuring disciplined prioritization and value realization, and
• owning the Finance‑wide change management strategy, including acting as a shared change enablement resource for Finance initiatives and enablement teams.

This role ensures Finance transformation is not only delivered, but understood, adopted, and sustained.

Position Responsibilities:

1. Finance Transformation Governance & Portfolio Management

• Own the Finance Transformation Office and its end‑to‑end mandate.
• Govern the Global Finance Intake, including:
  • Value‑based prioritization and sequencing
  • Capacity and dependency management
  • Transparent decision rationale
• Maintain an integrated view of the Finance transformation portfolio, including risks, interdependencies, and delivery milestones.
• Ensure alignment between Finance strategy, operating model evolution, and transformation demand.

2. Global Process Owner (GPO) Enablement

• Enable Global Process Owners to fulfil end‑to‑end process accountability by providing:
  • Clear governance structures and decision forums
  • Prioritization and sequencing support
  • Alignment between process ownership, change demand, and delivery
• Support GPOs in translating standards, controls, and operating model changes into executable initiatives.
• Ensure consistent engagement between GPOs, Finance Technology & Innovation, Global Shared Services, and Segment leaders.

3. Enterprise Finance Change Strategy & Enablement

• Own and continuously evolve the Finance‑wide change management strategy, covering:
  • Finance Elevate initiatives
  • Finance enablement and technology‑led change
  • Operating model and process changes
• Act as a central change enablement resource for:
  • Initiative owners
  • Enablement capability homes (AI & Data, Automation, Analytics, Platforms)
  • Global Process Owners
• Establish consistent standards for:
  • Change impact assessment
  • Stakeholder engagement
  • Communication and training
  • Adoption measurement and reinforcement
• Ensure change approaches are right‑sized, coordinated, and sequenced, avoiding change fatigue and duplication across Finance.

4. Value Realization & Performance Management

• Establish and maintain value and benefit tracking across all approved Finance transformation initiatives.
• Ensure clear linkage between investment decisions, delivery progress, adoption, and realized outcomes.
• Proactively identify risks to value realization and escalate through appropriate governance forums.
• Provide decision‑quality insights to Finance leadership on trade‑offs, capacity constraints, and sequencing.

5. Leadership of Transformation Delivery & Change Capability

• Lead and develop a Manila‑based team responsible for program delivery, reporting, and change enablement.
• Ensure consistent execution and change discipline across initiatives, including:
  • Delivery cadence and milestone tracking
  • Risk, dependency, and issue management
  • Change readiness and adoption planning
• Build strong collaboration between transformation delivery teams and enablement capability homes.

Required Qualifications:

• 10+ years of progressive experience in Finance, Finance Transformation, or enterprise change
• Demonstrated leadership of large‑scale, multi‑year transformation and change portfolios
• Strong understanding of Finance processes, controls, and operating models
• Proven experience leading enterprise change management in complex environments
• Exceptional stakeholder management and executive communication skills

Preferred Qualifications:

• Experience operating global, distributed delivery and change teams
• Exposure to technology‑enabled and data‑driven transformation
• Experience in regulated financial services environments

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.