AVP of Communications - Global Lending Operations

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Be an Early Applicant
Tampa, FL, USA
In-Office
79K-119K Annually
Fintech • Financial Services
The Role

Assistant Vice President (AVP) to lead internal communications and associated projects for the Global Lending Operations and Relationship Support Unit (RSU) Organization. In this position, the AVP of Communications will partner closely with the lead of Employee Engagement and directly report to the Director of Governance and Enablement. 

 

Success in this position requires strong verbal and written communication and the ability to build relationships, collaborate, and adjust to changing priorities. Ideal candidates thrive in fast paced organizations that require significant partnership and organization. It is critically important for candidates to have the ability to operate independently and proactively seek guidance, support, and input from their manager and colleagues. The expectation will be to identify and evaluate new techniques and improve processes, propose and implement new ideas, and contribute to a rapidly changing organization.  

 

This role presents a great opportunity to grow and develop an exciting long-term career at Citi.   
 
Responsibilities: 

  • Partner with colleagues to coordinate, prepare and disseminate written internal communications on topics such as policy changes, process changes, events and activities, and organizational updates 

  • Evolve and maintain the communications plan by applying standard organizational needs, stakeholder input, and new ideas 

  • Contribute to the Global Lending Operations and RSU intranet site design, maintenance, and content 

  • Manage intake, organization, and delivery of new communication requests 

  • Lead the organization and development of the monthly newsletter 

  • Coordinate logistics for global and region-specific meetings and events, such as town halls and executive visits 

  • Act as a point of contact and liaison between communication departments and facilitate approval of communications 

  • Track critical metrics to measure effectiveness of communications 

  • Support preparation of business review presentations 

  • Manage ad-hoc projects 

Qualifications:

  • 5 - 8 years of experience, preferably in financial services 

  • Strong written and verbal communication skills 

  • Experience composing internal communications, slide design, and basic web design 

  • Demonstrate strong sense of ownership and attention to detail 

  • Demonstrate growth mindset and natural curiosity for learning  

  • Confident interpersonal skills and comfort contributing to discussions with leaders 

  • Motivated, creative, and resourceful problem-solver  

  • Demonstrates discretion when handling confidential information 

Education:

  • Bachelor’s/University degree or equivalent experience

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Job Family Group:

Project and Program Management

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Job Family:

Project Management

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$79,120.00 - $118,680.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jun 27, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Citi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.

  • Healthcare Strength Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
  • Retirement Support Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
  • Wellbeing & Lifestyle Benefits Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.

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The Company
HQ: Kwun Tong, Kowloon
223,850 Employees

What We Do

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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