Avaya Support Engineer-Jackson MS

Posted Yesterday
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Jackson, MS, USA
In-Office
30-35 Hourly
Senior level
Artificial Intelligence • Software
The Role
Provide Tier III support for Avaya telecom environments, including installation, configuration, troubleshooting, and administration of Communication Manager, Session Manager, System Manager, CMS, Workforce Optimization, gateways, and SBCs. Apply expertise in SIP, H.323, routing, switching, firewalls, WAN, and QoS. Work onsite in Jackson, Mississippi, communicate effectively, and guide junior team members.
Summary Generated by Built In


We have an long term contract position for Avaya Telecom Engineer in Jackson, MS (Onsite) 

Please review the job description below and let me know -

Position Title:- Avaya Telecom Engineer

Location: Jackson, MS

Position type: Contract

Interview Process:- Only Webcam

We are hiring a Senior Avaya Telecom Engineer with 15+ years of experience in Avaya systems.

Required Skills:

  • Avaya Communication Manager, Session Manager, and System Manager 7.1.3
  • Avaya CMS R18 and Workforce Optimization 15.2
  • Avaya G650/G450/G430 gateways and Spira SBCs
  • Strong knowledge of SIP, H.323, routing, switching, firewalls, WAN, and QoS
  • Experience in Avaya installation, configuration, troubleshooting, and Tier III support.
  • Candidates should have strong communication skills and the ability to guide junior team members.

Please share your updated resume if interested.

Skills Required

  • 15+ years of experience with Avaya systems
  • Experience with Avaya Communication Manager, Session Manager, and System Manager 7.1.3
  • Experience with Avaya CMS R18 and Workforce Optimization 15.2
  • Experience with Avaya G650, G450, and G430 gateways and Spira SBCs
  • Strong knowledge of SIP, H.323, routing, switching, firewalls, WAN, and QoS
  • Experience with Avaya installation, configuration, troubleshooting, and Tier III support
  • Strong communication skills
  • Ability to guide junior team members
  • Onsite availability in Jackson, Mississippi
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The Company
HQ: Topeka, Kansas
325 Employees
Year Founded: 2011

What We Do

Info Origin is an AI-first technology company. We design and deploy intelligent systems that help enterprises operate with clarity, speed, and scale. From advanced analytics to autonomous workflows, our work is grounded in real-world impact. Our approach brings together data, engineering, and AI to modernize applications, unlock insight, and orchestrate complex operations with precision. Our products and platforms extend this capability: AgentFarm — multi-agent, enterprise-grade, policy-governed AI workforce that enables structured execution, resilient workflows, and full auditability, with parallel reasoning, tool orchestration, and real-time observability. Contract Insights — AI-driven clause extraction, NL search multi-document comparison engine for legal and commercial workflows. CDMS — intelligent document creation, collaboration, and compliance, powered by AI-based automation. Info QA — codeless test automation with end-to-end traceability. We partner with organizations to translate AI ambition into measurable outcomes - securely, responsibly, and at scale.

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