Join us as an Avaloq Infrastructure Engineer
- We’ll look to you to deliver the engineering of infrastructure technologies
- In order to achieve a first-class customer experience, you’ll make sure that the project deliverables can achieve the customers’ goals, within a well-considered total cost of ownership
- You’ll work with colleagues across the bank, allowing you to expand your network and gain exposure for you and your work
What you'll do
As an Avaloq Infrastructure Engineer, you’ll be engineering technical infrastructures for departmental applications and services. You’ll be working on service or change initiatives, ensuring their availability and maintaining, managing and deploying technology infrastructure on behalf of either the function or investment projects.
You’ll also be:
- Supporting the day-to-day operations and technical management of the Avaloq platform hosted on the NatWest Group ExaCC environment
- Managing and monitoring Avaloq operations and batch processes, including investigation and resolution of operational issues
- Performing database investigations and operational database activities to support incident resolution, service stability and platform performance
- Monitoring the health, performance and availability of the Avaloq platform infrastructure and proactively addressing technical issues
- Supporting infrastructure deployments, maintenance activities and platform changes, ensuring they are implemented safely and with minimal business impact
- Creating and maintaining operational procedures, technical implementation plans and runbooks for Avaloq platform activities
- Working closely with application, development, infrastructure and support teams to investigate incidents and ensure reliable end-to-end operation of the platform
- Contributing to continuous improvement of monitoring, operational processes and technical controls to strengthen platform resilience and business continuity
The skills you'll need
To succeed in this role, you’ll need a broad understanding of how your particular area of expertise supports our customers, ranging from applications and services supported and developed to decisions taken, and risk based with the objective of producing high availability, low cost systems.
You’ll also bring strong Avaloq technical and operational knowledge and a good understanding of Avaloq architecture and infrastructure components, along with experience with Avaloq batch operations, monitoring and troubleshooting. You’ll also need a strong understanding of service stability, resilience, availability and business continuity and the ability to work effectively across application, development, database and infrastructure teams
You’ll also demonstrate:
- Strong database investigation and operational skills, ideally Oracle
- Experience operating applications in Linux or Unix environments
- Good knowledge of infrastructure monitoring, alerting and performance analysis
- Strong incident investigation, root cause analysis and problem-solving skills
- Experience with production support and business-critical banking platforms
- Understanding of deployment, change and release management processes
- Ability to create and maintain technical documentation, operational procedures and runbooks
Hours
41Job Posting Closing Date:
10/11/2026Skills Required
- Strong Avaloq technical and operational knowledge
- Understanding of Avaloq architecture and infrastructure components
- Experience with Avaloq batch operations, monitoring, and troubleshooting
- Strong database investigation and operational skills
- Oracle database experience
- Experience operating applications in Linux or Unix environments
- Knowledge of infrastructure monitoring, alerting, and performance analysis
- Strong incident investigation, root cause analysis, and problem-solving skills
- Experience with production support and business-critical banking platforms
- Understanding of deployment, change, and release management processes
- Ability to create and maintain technical documentation, operational procedures, and runbooks
- Understanding of service stability, resilience, availability, and business continuity
- Ability to work effectively across application, development, database, and infrastructure teams
NatWest Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NatWest Group and has not been reviewed or approved by NatWest Group.
-
Flexible Benefits — A flexible ValueAccount structure with pension and benefit funding allows tailoring of health, protection, lifestyle, and savings options, with unused amounts typically paid as cash. This flexibility supports personalisation of coverage, particularly in Great Britain where the framework is most detailed.
-
Retirement Support — Employer-funded pension contributions are provided on top of salary in Great Britain, alongside automatic retirement enrollment and share/save programs. This creates structured long‑term wealth support as part of total reward.
-
Parental & Family Support — UK policies outline extended maternity, adoption and equal partner leave on full pay with a phased return, plus paid neonatal care leave. These provisions are positioned as market‑leading and complement broader flexibility resources.
NatWest Group Insights
What We Do
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
.png){kind=logo}
