Business Unit:Global Technology
Salary Range:$90,000 USD - $112,000 USD
Specific compensation will be based on candidate’s experience, skills, qualifications, commercial considerations, and other job-related factors permitted by law. At Russell Investments, salary is just one part of our compensation package. Our total rewards approach includes an annual performance bonus (subject to eligibility criteria) in addition to participation in our competitive benefits programs including healthcare, retirement, vacation, and wellbeing programs.
Job Description:
Every day, we seek to improve financial security for people. Joining our Workplace Technology team as an AV Support Engineer means you will be responsible for managing and maintaining our audio-visual systems across multiple rooms and studios while also ensuring seamless operation of teleconferencing tools, and providing technical support for town halls and live events. Your expertise will be crucial in delivering high-quality AV experiences for our team and clients. You will assist staff and executives in the Corporate Office as well as presenters in remote locations.
Your Core Responsibilities:
- In-Room Technologies: Manage and support AV equipment, including Poly systems, production software, microphones, speakers, and other related technologies.
- Teleconferencing Tools: Provide technical support and troubleshooting for Microsoft Teams and Zoom, ensuring smooth and efficient virtual meetings.
- Technical Production: Assist in the planning, setup, and execution of town halls and live events, including audio and video
- Maintenance and Troubleshooting: Perform regular maintenance, updates, and troubleshooting of AV systems to ensure optimal performance.
- User Training: Conduct training sessions for employees on the use of AV equipment and teleconferencing tools.
- Documentation: Maintain detailed records of AV setups, configurations, and troubleshooting procedures.
Your Expertise:
- 2 years of relevant experience
- Proficiency with in-room AV technologies, particularly Poly systems.
- Strong knowledge of teleconferencing tools, including Microsoft Teams and Zoom.
- Experience in technical production for live events, including audio and video
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Relevant certifications in AV technology or related fields are a plus.
Equal Employment Opportunity
Russell Investments is committed to providing equal employment opportunities for all associates and employment applicants regardless of race, religion, ancestry, creed, color, gender (including gender identity which refers to a person's actual or perceived sex, and includes self-image, appearance, behavior or expression, whether or not different from that traditionally associated with a person's biological sex), age, national origin, citizenship status, disability, medical condition, military status, veteran status, marital status, sexual orientation, past or present unemployment status , or any other characteristic protected by law.
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What We Do
Russell Investments is a leading outsourced CIO (OCIO) partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 87-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm is the world’s sixth-largest investment adviser, with $1 trillion in assets under advisement (as of June 30, 2022) and $288.3 billion in assets under management (as of March 31, 2023) for clients in 32 countries. Headquartered in Seattle, Washington, Russell Investments has offices in 19 cities around the world, including London, New York, Toronto, Sydney, Tokyo, and Shanghai.
