AV Solutions Engineer

We are looking for team members to contribute to and deliver our mission: “To deliver and support technology solutions that securely connect people, places, and information.” New Era Technology is a community of like-minded, like-hearted people who share the same vision and values.  

The AV Solutions is responsible for delivering end-to-end audio-visual solutions, from initial design through to project completion and client acceptance. This role combines pre-sales design expertise with post-sales technical support to ensure seamless execution of projects.  

Key Responsibilities: 

System Design & Proposal Development: 

• Create AV system designs and assemble proposals, including Design-Build documentation for audio, video, video conferencing, integrated control systems, and digital signage. 

• Collaborate with Sales and Project Managers to prepare material and labour estimates, determine equipment quantities, pricing, and installation requirements aligned with customer expectations. 

Technical Expertise & Engineering Support: 

• Apply knowledge of advanced integrated audio, video, lighting systems, and digital signage to deliver professional designs and engineering solutions. 

• Provide technical consultancy to the Project Management Team, generating detailed functional system descriptions, block flow diagrams, and equipment lists for successful project delivery. 

Project Lifecycle Management: 

• Support major project delivery while assisting other teams as needed. 
• Ensure projects progress smoothly from inception to completion, meeting quality standards and client requirements. 

Skills & Experience: 

• Strong understanding of AV technologies, including audio, video conferencing, integrated control systems, and digital signage. 

• Ability to produce accurate designs, documentation, and cost estimates. 

• Excellent collaboration skills to work effectively with Sales, Project Managers, and technical teams. 

• Proven experience in managing complex projects and providing technical support throughout the project lifecycle. 

Duties include 

• Translate pre-sales requirements from booked projects into functional system designs 

• Functional system descriptions 

• Block diagrams 

• Test Plans 

• Develop engineering and architectural (RCP/Floor Plan) 

• Carry out site surveys to fully understand the scope of the project and potential limitations in advance of the installation. 

• Review pre-construction design and documentation 

• Support the Project Manager as SME 

• Support the installation, commissioning, programming Teams as required 

• liaison for technical engineering inquires 

Qualifications 

• Proficient IT skills: Excel, Outlook, Teams, SharePoint. 

• Proficient in using MS Visio 

• Excellent attention to detail and record keeping. 

• Excellent written and verbal communication skills 

• Knowledge and expertise in the design and integration of AV solutions 

• Q-SYS, Extron, BIAMP, Crestron, Logitech, Poly, Neat  

• Strong knowledge of construction management and experience working with general contractors, architects, electrical contractors, etc. 

• Excellent organizational skills and ability to work to deadlines. 

• Proactive approach. 

• Ability to manage multiple projects and tasks simultaneously. 

• Ability to comprehend and clearly communicate technical concepts to non-technical individuals. 

• Ability to read and comprehend technical drawings. 

• Speak fluent English 

• Maintain level of H&S required for site attendance