About the Role:
We are looking for a technically skilled AV Engineer to join our Tokyo team. This role will support the implementation and maintenance of AV systems across client sites, ensuring high standards of performance, reliability, and user experience. You will work hands-on with AV hardware, software, and networked systems, contributing to systemsGo’s reputation for dependable and scalable AV deployments.
Key Responsibilities:
• Execute AV system installation, configuration, and testing based on design documentation.
• Perform on-site troubleshooting, diagnostics, and maintenance.
• Support commissioning and client handover processes.
• Collaborate with consultants and project managers to align implementation with design intent.
• Maintain accurate records of system configurations and service logs.
• Provide user training and post-installation support as needed.
Qualifications & Experience:
• 3+ years in AV engineering, field service, or technical support.
• Proficiency in AV signal routing, DSP configuration, and control system setup.
• Familiarity with platforms such as Q-SYS, Crestron, Extron, and Logitech.
• Experience with structured cabling, rack building, and AV-over-IP systems.
• Strong problem-solving skills and attention to detail.
• Japanese and English fluency required
Top Skills
What We Do
-Who We Are
systemsGo was started in 1998 because we believed there was a better way to address the special IT needs of Tokyo businesses, and starting in 2008 we began our expansion into other locations in Asia including Hong Kong, Shanghai, Singapore, Beijing, Sydney, Taiwan, New Delhi and Seoul. We saw partnership and process as the keys. We would work side-by-side with our clients to help reduce costs and improve efficiency.
To date, we’ve shared our expertise with hundreds of companies. They come to us because we find the best engineers and project managers. We train our people to use their experience and creativity to assess an IT system and make it better. And we ensure our own accountability through an online tracking system that gives our clients 24×7 access to every move we make on their behalf.
-Mission Statement
We listen to our clients to understand their business needs. We design and deliver solutions from our range of professional services, creating value to benefit all stakeholders. To achieve this we combine an enriching and satisfying employment environment with a culture of customer service excellence and an unwavering pursuit of quality through devoted adherence to process and continuous improvement.
-Our Core Principles
Customer Service Excellence
Enriching Employment Environment
Unwavering Pursuit of Quality
-Locations
Australia | Greater China | India | Japan | Singapore | South Korea
