Kore.ai is a globally recognized leader in the conversational and generative AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s goal is to empower businesses with effective, simple and responsible AI solutions that create engaging interactions. sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies.
Kore.ai is one of the fastest growing AI companies globally. We are recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.
Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai supports customers globally across offices in Orlando, Hyderabad, New York, London, Germany, Dubai Frankfurt, Tokyo and Seoul.
We’re reshaping the way companies harness the power of AI, simplifying and enhancing accessibility. Work alongside some of the brightest minds in the industry to pioneer safe, reliable solutions. Join the Kore.ai team and help companies of all sizes simplify the adoption of advanced AI solutions responsibly.
POSITION / TITLE: Atumation Test Engineer
Job Description
● Define and continuously evolve the automation strategy for web, API and data validation across our products.
● Drive the design, implementation, and maintenance of scalable test automation frameworks in Python and open-source tools such as Selenium and Behave.
● Lead test coverage and BDD test development with tools like Behave, ensuring reliable and maintainable tests.
●Collaborate closely with developers, product managers, and DevOps teams to integrate automated tests into CI/CD pipelines (Jenkins, Git).
●Perform code reviews, monitor test effectiveness, and ensure tests are consistently delivering accurate feedback on release readiness.
● Analyze failed test results, troubleshoot regressions, and proactively address quality risks in early development stages.
● Stay on top of emerging trends in QA, AI/ML testing, and generative automation tools to enhance the QA tech stack.
●Contribute to strategic quality initiatives such as test data management, environment stability, and performance validation.
What You’ll Need
● Minimum 3 - 5 years of experience in test automation.
● Strong hands-on experience with Python, Selenium WebDriver, and API testing tools.
● Proficiency in BDD using Cucumber and test execution frameworks like pytest.
● Experience in designing test automation strategies for large-scale platforms with CI/CD pipelines (Jenkins, Git).
● Ability to troubleshoot complex systems, isolate automation failures, and mentor junior engineers.
● Working knowledge of AI/ML concepts and their validation, including model inference testing and chatbot workflows.
● Familiarity with test reporting, test data generation, and defect lifecycle management.
● Excellent communication and collaboration skills to work with cross-functional product and engineering teams.
● Bachelor’s degree in Engineering or Master’s in Computer Applications .
Technologies We Use
Python, Selenium, Cucumber, Behave , Jenkins, Git, Postman, JIRA,, MongoDB (for test data), cloud platforms (AWS preferred)
Why Join Us?
At Kore.ai, you won't just test features—you'll ensure the quality of intelligent systems that transform how global enterprises interact, work, and make decisions. This is your opportunity to lead QA for AI driven platforms that set new industry benchmarks. Be part of the team that’s redefining enterprise-grade AI assurance—secure, scalable, and smart. Join us in shaping the future of trusted AI experiences.
Skills Required
- 3-5 years of experience in test automation
- Strong hands-on experience with Python
- Experience with Selenium WebDriver
- API testing tools and Postman experience
- Proficiency in BDD using Cucumber and Behave
- Experience with pytest and test execution frameworks
- Designing test automation strategies for large-scale platforms and CI/CD (Jenkins, Git)
- Ability to troubleshoot complex systems, isolate automation failures, and mentor junior engineers
- Working knowledge of AI/ML concepts, model inference testing, and chatbot workflows
- Familiarity with test reporting, test data generation, and defect lifecycle management
- Bachelor's degree in Engineering or Master's in Computer Applications
- Familiarity with MongoDB for test data
- Experience with cloud platforms (AWS preferred)
Kore.ai Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kore.ai and has not been reviewed or approved by Kore.ai.
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Fair & Transparent Compensation — Pay is characterized as fair or competitive in certain roles, with particular strength noted in senior U.S. go-to-market positions. Pay-and-benefits sentiment also trends toward the middle-to-okay range rather than uniformly negative.
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Healthcare Strength — Health insurance is portrayed as strong in the limited U.S. benefits snapshots available. Core medical coverage is presented as a clear bright spot where details are provided.
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Parental & Family Support — Paid parental leave is presented as comparatively strong, with maternity and paternity leave described as meaningful. Family-related time-off support is one of the more consistently specified benefits elements.
Kore.ai Insights
What We Do
Digital future is headed where convenience and speed coexist with personal and human touch. People should be able to communicate with companies, systems and smart machines in the same way they’d talk to friends and colleagues. Kore.ai strives to achieve this with its unsurpassed innovation in Natural Language Understanding (NLU) to deliver the next generation of human-to-machine interactions, in the form of virtual assistants, for the greater good of our customers and their employees. We are constantly in search of people who share this vision and are fired by values that we believe are at the core of everything we do: an obsession to achieve client success through understanding and empathy, turning every challenge as an opportunity to innovate, a culture of openness, the willingness to embrace bold ideas; and being a trailblazer when it comes to trying, failing (fast) and learning to succeed. A reason why reputed analyst firms like Gartner, Forrester, IDC, ISG, Everest Group, Celent, and more have recognized as a Market Leader. It is not worth living if you are not having some fun – Kore.ai has everything you need to make your career successful, purposeful, and happy. Because digital experiences of today will eventually manifest as conversational interactions and transform the way enterprises interact with their customers, partners and employees, we have every reason to believe you can make a difference.
