Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
The Automation Support Associate plays a critical role in maintaining the efficiency and safety of automated systems by focusing on suspect recovery and bot system wrangling. This position is responsible for identifying, retrieving, and relocating suspect bots, ensuring proper documentation for maintenance and repairs, and minimizing operational disruptions.
Symbotic is looking for adaptable individuals open to various shift schedules and employment types. We are actively hiring both fixed-term and part-time opportunities to support our growing operations.
Fixed-Term Roles – Full-time (40 hours/week) with a initial 4-month assignment. With the opportunity for extension based on business needs.
Part-Time Roles – Flexible schedule (29 hours/week) with an initial 4-month assignment., with the Opportunity for extension.
Join our dynamic team and gain hands-on experience in a fast-paced, innovative environment.
What we do
The Automation Support Associate is part of the Customer Operations organization which is responsible for leading the day-to-day operations of Symbotic’s robotic material handling system. The Customer Operations organization drives operational excellence by engaging and partnering with our onsite customers to drive best-in-class quality, safety and system performance.
What you’ll do
Ensuring compliance with OSHA, Symbotic, and customer safety policies and procedures.
Pulling bots from level decks and aisles to charging stations or the bot lift for removal.
Identifying and reporting deck issues such as broken lead-ins, guides, tape, and spills.
Cleaning spills and debris on decks to maintain a safe work environment.
Removing freight from bots and transporting it to proper storage locations.
Identifying and communicating issues with robots that require maintenance or cleaning.
Properly documenting information needed for bot and/or suspect repairs.
Manually adjusting and retrieving cases that were improperly loaded or displaced in the structure.
Performing general labor tasks such as material handling and site preparation for go-live operations.
What you’ll need
Highschool diploma required.
Demonstrates commitment and ability to work safely.
Shows reliability and maintains satisfactory attendance.
Ability to maintain required productivity/work expectations.
Ability to communicate clearly with the use of a radio.
Ability to work with limited supervision following system procedures and manuals.
Experience with basic hand tools.
A high sense of urgency.
Takes critical feedback and recognition positively.
Ability to Multi-task and perform multiple job functions at once.
Must be literate, written and verbal, in English Language.
Our Environment
There will be steep stairs to climb into the structure.
You will regularly be near railings that are high off the ground.
Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.
If the site location is in construction, you will be required to wear proper PPE (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness).
Frequent ability to safely and efficiently lift items weighing up to 50lbs and move items weighing up to 80lbs.
Stand/walk for up to 10-12 hours and is frequently required to walk and reach with hands and arms.
The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. to stand; climb or balance and stoop, kneel, crouch, or crawl.
Must be capable of occasional and/or continuous feeling, seeing, hearing, bending, twisting, stooping, pushing, pulling, balancing, gripping, climbing, crawling, sitting, handling objects, and repetitive movement using both hands and feet. Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols.
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About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
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What We Do
The Symbotic story began in 2007 with a bold vision: to solve real-world challenges in the supply chain. Since then, we have combined deep expertise in warehouse operations with breakthrough technology to transform how goods are moved.
Today, Symbotic delivers fully automated, end-to-end supply chain solutions for some of the world’s largest retailers and wholesalers. Our systems integrate advanced robotics and A.I. to address the complexity of modern distribution, helping customers achieve new levels of efficiency, speed, and flexibility.
At the core of our platform is intelligent software that orchestrates fleets of autonomous robots within a high-density structure. This reinvention of warehouse automation enables faster throughput, maximized storage capacity, and precise order accuracy—creating measurable value across the supply chain.
We leverage innovations drawn from fields such as self-driving vehicles, computer vision, data analytics, machine learning, and structural design. to tackle the hardest problems in warehouse logistics. With our solutions, customers can streamline operations, reduce costs, and respond quickly to changing consumer demands.
Why Work With Us
Our robots are responsible for getting food and merchandise to thousands of store shelves across North America. We have both the excitement and ambition of a startup and the benefits of a proven company. We do important work for some of the biggest companies in the world; together we are changing entire industries.
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