At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
Job SummaryThis role supports HCSC's Customer Service operations by developing and enhancing desktop automation tools that improve efficiency and streamline workflows for frontline service teams. Working closely with business stakeholders, the Automation Programmer gathers requirements, analyzes processes, designs automated solutions, and performs testing to ensure applications meet customer needs and deliver measurable time savings.The position balances programming, business analysis, and quality assurance responsibilities, with a focus on maintaining existing applications while also building new desktop-based solutions using technologies such as C#, VB.NET, SQL, Microsoft Access, and Excel.
Success in this role requires strong problem-solving skills, the ability to manage multiple projects simultaneously, and effective communication with both technical and non-technical partners.
Please note: Candidates who require current or future visa sponsorship (e.g., H-1B, TN, OPT, CPT, or other employment-based sponsorship) are not eligible for consideration for this position.
Required Job Qualifications:
- Bachelor’s degree and 3 years of experience in technical support or programming OR 7 years of experience in technical support or programming.
- Understanding of object-oriented programming concepts.
- Experience with database design, structure and manipulation.
- Experience working independently and in a team setting with the planning, design and execution of assigned projects.
- Experience with programming languages such as SQL, VB.NET, C+, C# and others.
- Experience with identifying problems and providing solutions through automated solutions or major process improvement efforts.
- Experience with writing, coding, testing, and implementing automated solutions.
- Experience effectively leading and facilitating meetings with stakeholders and leaders to communicate both technical and non-technical subject matter through verbal and written communication, outlining and tracking next steps and identifying risks and effectively communicating potential solutions.
- Experience managing completion of multiple projects.
- Clear and concise verbal and written communication skills.
- Organizational and analytical skills.
- Ability to evaluate complexity of a project with conversion to a timeline.
- Advanced PC proficiency with Microsoft Access and Excel, including an understanding of visual basic & macros.
Preferred Job Qualifications:
- Bachelor degree in Math, Statistics, Accounting, Finance, Economics, or Computer Science.
- End-user programming skills.
- Systems database testing experience.
- Familiarity with MS Copilot prompting and AI concepts
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
Pay Transparency Statement:
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
HCSC Employment Statement:We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Base Pay Range$61,500.00 - $136,100.00Exact compensation may vary based on skills, experience, and location.
Skills Required
- Bachelor's degree and 3 years of experience in technical support or programming OR 7 years of experience in technical support or programming.
- Understanding of object-oriented programming concepts.
- Experience with database design, structure and manipulation.
- Experience working independently and in a team setting on planning, design and execution of projects.
- Experience with programming languages such as SQL, VB.NET, C+, C#.
- Experience identifying problems and providing solutions through automation or major process improvements.
- Experience writing, coding, testing, and implementing automated solutions.
- Experience effectively leading and facilitating meetings with stakeholders and leaders, communicating technical and non-technical subject matter.
- Experience managing completion of multiple projects.
- Clear and concise verbal and written communication skills.
- Organizational and analytical skills.
- Ability to evaluate project complexity and convert to a timeline.
- Advanced PC proficiency with Microsoft Access and Excel, including understanding of Visual Basic and macros.
- Bachelor degree in Math, Statistics, Accounting, Finance, Economics, or Computer Science.
- End-user programming skills.
- Systems database testing experience.
- Familiarity with MS Copilot prompting and AI concepts.
Health Care Service Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Health Care Service Corporation and has not been reviewed or approved by Health Care Service Corporation.
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Retirement Support — A pension plan alongside a matching 401(k) is offered, an uncommon combination in the private sector. This combination is described as a standout element that helps retain employees.
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Healthcare Strength — Healthcare options are broad, with multiple medical, dental, and vision choices, wellness incentives, and access to resources like on-site fitness centers and an EAP. These offerings add meaningful value beyond base pay.
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Parental & Family Support — Paid parental leave (up to six weeks at full pay after one year), adoption assistance, and mothers’ rooms are available. These supports reinforce family needs alongside work commitments.
Health Care Service Corporation Insights
What We Do
Imagine Something New, Something Different. Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is the largest customer-owned health insurer in the nation and the fourth largest overall. Operating through our Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma and Texas (as well as a variety of affiliates and subsidiaries,) we are expanding access to high-quality, cost-effective health care. We are equipping members with information and tools so they can make the best health care decisions for themselves and their families. HCSC is continuously recognized as an employer committed to community, diversity and inclusion, training and development. HCSC is committed to pioneering the health care space in ways as effective as they are creative. If you are passionate about the impact you want to have through your work, with a desire to apply innovative thinking to new and emerging challenges, we encourage you to learn more about HCSC. Learn about what we stand for, how we work and the difference we’re making in the lives of our 15 million members. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization. Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.
