Automation Platforms Director

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Automation Platforms Director

What does a successful Automation Platforms Director do at Fiserv?

In this role you will develop and implement the automation architecture strategy aligned with Fiserv’s goals by leading and mentoring a team of engineers and architects to drive automation initiatives as well as develop and maintain as set of internal automation platforms used by other teams. You will assist with designing and overseeing the creation of scalable automation frameworks and tools while ensuring the integration of automation solutions with existing platforms and systems. You will work closely with cross-functional teams, including software development, systems and network engineering, operations, and product management, to identify and implement automation opportunities and initiatives.  The core platforms your team will utilize and manage are Rundeck Enterprise, Nautobot and HashiCorp Vault along with heavy use of ansible and python.

What you will do:

• Create and effectively communicate product vision to customers and stakeholders and align automation platforms goals with business objectives
• Monitor and analyze the performance of automation systems to ensure efficiency and reliability
• Implement best practices for continuous improvement and optimization of automation processes and platforms
• Stay updated with the latest trends and advancements in automation technologies
• Identify potential risks associated with automation and develop mitigation strategies
• Ensure compliance with industry standards and regulations related to automation and data security
• Manage the budget for automation projects and allocate resources effectively and ensure projects are delivered on time and within budget constraints
• Provide training and development opportunities for team members to enhance their skills in automation while foster a culture of continuous learning and innovation within the team

What you will need to have:

• 10+ years of hands-on experience in automation and operations, with a proven track record of managing senior Engineers and Architects
• Experience with ITIL processes and procedures
• Bachelor's degree in a related field or an equivalent combination of education, military, and work experience

What would be great to have:

• Proficiency in automation and orchestration tools and platforms (e.g., ServiceNow, Rundeck, Ansible), scripting languages (e.g., shell, python, ansible, yml), and cloud technologies (e.g., AWS, Azure) as well as experience creating and running docker containers
• Outstanding communication skills, both written and verbal, with the ability to convey complex technical concepts to non-technical stakeholders
• Experience with Rundeck Enterprise, Nautobot and HashiCorp Vault 
• Experience with Agile delivery and Platform as a Product 
• Experience with and knowledge of automating day 2 operations and application operations

Perks at work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.

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This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

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Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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