Automation Lead

Job Description

Purpose of the role

To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. 

Accountabilities

• Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders.
• Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance.
• Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing.
• Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes.
• Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management.
• Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues.
• Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur.

Vice President Expectations

• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Embark your transformative journey Barclays Automation Lead VP, you’ll shape the direction of our database automation, ensuring our technological approaches are both innovative and relevant in Pune. As part of Database Engineering team, your expertise will directly influence the performance and reliability of our platforms. With a focus on database automation scalability, security, and performance, you’ll work closely with product managers and other teams.

To be successful as a Senior Engineering and Design Lead, you should have experience with

• Python, Ansible, and database technologies, with a preference for PostgreSQL. It's important to have experience in developing and implementing full-stack solutions using microservices architecture, particularly databases managed with Kubernetes and Python Django.
• The role requires proficiency in event-driven automation through Kafka-based Event Bus, Linux systems, and familiarity with GIT, Jenkins, and other DevOps tools. Scripting Expertise in Unix, Python,Jenkins, Jira, Kanban,SRE, DevOps, Agile.
• Candidates should be adept in REST API development and integration via an API Gateway, and comfortable working within a Scrum/Agile/SDLC framework.

Some other highly valued skills may include

• Skills in scripting for automation/migration tasks are necessary, along with excellent interpersonal abilities to collaborate effectively and mentor junior team members. Experience with PaaS products and knowledge of container orchestration/management using platforms like Red Hat OpenShift, VMWare, AWS, Azure is preferred. 
• The position demands strong collaboration skills with both executives and cross-functional teams, as well as the capability to communicate technical and business concepts to diverse audiences.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills

This role is for Pune Location

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific, and any changes should be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.