Job Summary
As a Technical Expert, you can’t resist solving problems. Your investigative skills will be put to the test as you work to diagnose and find solutions, activate or repair. You collaborate with stakeholders to ensure our networks and infrastructure are operating efficiently and delivering value to our customers and ensuring optimal network availability.Job DescriptionThe Role
As an Automation Engineer, you thrive on solving complex problems and streamlining processes. Your investigative skills will be put to the test as you design and implement automation solutions that reduce manual effort and improve operational efficiency. You’ll work closely with stakeholders to ensure systems and workflows are optimised, delivering value to our customers and supporting reliable network and infrastructure performance.
An excellent opportunity has arisen for a highly motivated and passionate Automation Engineer to join our team.
Key responsibilities
Design and implement automation solutions to replace manual processes across security and IT operations.
Develop scripts and integrations (e.g., Python, YAML, REST APIs) to streamline workflows and improve efficiency.
Convert Splunk logs into dashboards and create automated reporting solutions.
Collaborate with SMEs and team members to identify automation opportunities and deliver scalable solutions.
Apply ITIL principles to incident, problem, and change management processes.
Work within enterprise environments to ensure compliance and operational excellence.
Essential Experience
Strong automation and scripting/development skills (language/tool agnostic).
Proven ability to convert manual processes into automated workflows.
Solid understanding of ITIL processes, including incident and problem management.
Experience working in enterprise environments with structured processes.
Familiarity with Splunk or similar tools for log analysis and dashboard creation.
Nice to have: Network/IP experience and exposure to security engineering.
Experience in working with Operations team in Production.
Our perks & benefits:
Work-life integration - we understand life happens when you're busy making other plans, so we offer flexibility around where, and when you work
16 weeks paid parental leave for primary and secondary carers
Professional development program
An epic (free) Telstra mobile phone plan
Laptop/Device allowance renewed every 2 years
Purchased Annual Leave scheme
Discounted Telstra products and services
Top Skills
What We Do
We believe it’s people who give purpose to our technology. So we’re committed to staying close to our customers and providing them the best experience.
And delivering the best tech.
On the best network.
Because our purpose is to build a connected future so everyone can thrive.
We build technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network.
That’s why we strive to serve and know our customers better than anyone else – offering a choice of not just digital connection, but digital content as well.
And that’s why we have an international presence spanning 15 countries, including China.
In the 21st century, opportunity belongs to connected businesses, governments, communities and individuals.
As Australia’s leading telecommunications and information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection.
