Automation Engineer

This role offers a hybrid work schedule; offering the flexibility to work from home two days a week, while providing the opportunity for in-person collaboration. At M&T Tech, we’re a team of makers, doers, and builders, working to create the most advanced technology solutions in banking. We’re not your stereotypical suit and tie bankers: we’re an innovative team of leading tech experts, pushing boundaries, and taking risks. We’re building an agile team of the most skilled and creative workers to solve complex problems, architect solutions, write high-performance software, and chart our new path, all to make the lives of our customers, and the communities that we serve, better. Join us and be part of something new as we build tomorrow’s bank, today.The Technology Infrastructure Engineering and Operations Team engineers and supports all the foundational technology used across M&T Bank. We support two Data Centers, 15,000 Distributed platforms, 24 Mainframe Regions, a secure and reliable Network connecting all the technology across the bank footprint and process approximately 635,000 automated jobs per month. In addition to that foundational technology level, we own the operational support processes, monitoring and command center that provide a unified, well-managed technology response when issues arise. We deliver innovative, and compelling technology solutions, in partnership with our line of business CIOs, to enhance the internal customer experience that enables our business partners to deliver.Overview:We are seeking an Automation Engineer to join our DevOps Tooling Team. You will help implement systems, tools, and platforms on which bank infrastructure and applications are deployed and operated. You’ll work with fellow engineers and application development teams to ensure the quality, interoperability, and security of bank services through thoughtful design and automation.Technical Engineers are consultants and thought leaders with great business acumen and powerful technology skills.We are looking for an engineer who is passionate about automation, process improvement, and the elimination of manual tasks—An engineer that wants to foster a culture of learning, experimentation, and innovation.This critical role is focused on implementing, managing, configuring, and monitoring our cloud automation platforms.Our desired candidate will have the opportunity to partner with senior engineering personnel and employ project management skills to contribute to small, agile teams through the ideation, planning, design, development, implementation, documentation, and training phases of bank automation projects.Responsibilities:

• Work to improve existing bank infrastructure, striving for convergence to DevOps ‘Infrastructure as Code’ pipelines.
• Collaborate closely with Technology engineering and support teams to implement, develop, and execute technical solutions.
• Conduct research and development of new or expanded infrastructure systems.
• Implement technology standards and policies, perform analysis of user requirements and operational constraints.
• Perform unit testing, system integration and user acceptance testing.
• Independently interact with business partners to ensure understanding of the problems and opportunities and elicit business requirements.
• Coordinate vendor interactions and vendor resources as needed.
• Mentor and coach less experienced engineers, technicians, and integrators.
• Review documentation, proposals and changes proposed by peers and less-experienced staff.
• Continuously seek to expand knowledge and understanding of financial services trends, practices, and technologies.
• Follow and promote the use of industry best practices, standards, and procedures.
• Build a strong working knowledge of M&T applications, systems, and development environments.
• Maintain a detailed understanding of vendor technologies and services used by M&T Bank.
• Understand and adhere to the bank’s risk and regulatory standards, policies, and controls in accordance with the bank’s risk appetite.
• Identify, rank, mitigate and escalate the risk to management.
• Promote an environment that supports diversity and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• On-call and other related duties as assigned.

Required Qualifications:

• Combined minimum of 6 years’ higher education and/or work experience in systems design, management and/or architecture
• Understanding of source-control management
• Experience with technical design documentation
• Demonstratable Understanding of:
  • Orchestration, configuration-management, and automation frameworks, such as Ansible, Puppet, Chef, Kubernetes, System Center, etc.
  • Infrastructure and Policy as Code frameworks, such as Terraform.
  • Private cloud IaaS automation using interpreted languages such as Python, JavaScript, bash, or PowerShell. May be supplanted with other programming competencies.
  • Public Cloud platforms, such as AWS, Azure, GCP
  • Capacity planning practices
  • Security principles, including Role Based Access Control and Least-Privilege.
  • Virtualization services (VMware, Hyper-V, etc.)
  • IaaS Management platforms (vSphere, OpenStack, etc.)
  • Server Operating System Administration
  • Database platforms
  • Source Control and Infrastructure as Code principles
  • LDAP, Directory Services and Authentication
  • ITIL, ITSM and SDLC practices
  • API integration and development (REST/JSON)

Preferred Qualifications:Understanding of:

• Monitoring and event management platforms (Dynatrace, Elastic, Splunk, etc.)
• PCI, SOX and Financial Services regulatory considerations
• Infrastructure as Code Automation for Public Cloud platforms such as AWS, Azure, GCP
• Continuous Delivery pipelines
• Continuous Integration tools and practices
• Containerization methods and concepts
• Service Catalog and Configuration Management Database Technologies (Service Now, etc.)
• Bachelor’s Degree in Management Information Systems, Computer Science or Computer Engineering, and a minimum of 4+ years progressive experience in a technical engineering capacity involving infrastructure administration duties, data management and interchange, system design and/or development for applications
• Ability to translate business and functional requirements into structured high-quality implementations using any variety of industry standard approaches.
• Demonstrated advanced technical and analytical, troubleshooting, and problem-solving skills.
• Verifiable knowledge and expertise in industry practices and vendor technologies
• Ability to meet with clients to gather, document, and analyze system specifications and requirements, work closely with project integrators, developers, and testers in a fast-paced environment.
• Ability to work both independently and collaboratively with others in team environment.
• Ability to use effective facilitation skills and techniques to elicit and review requirements from a diverse range of stakeholders and group size.
• Understanding of how the people, processes and technology within an organization interact in relationships and patterns to create a feasible solution on projects of medium to high complexity.
• Excellent written and verbal communication skills
• Effective influencing skills
• Process-oriented, logical thinker
• Strong knowledge of server/client and virtual technologies
• Ability to complete complex tasks with minimal supervision.

We support our team members with generous benefits. 

• Competitive compensation 
• Health, welfare, and retirement benefits 
• 401(k) match at 5% 
• Work-life balance and flexible work arrangements 
• Banking Officers start with 25 days PTO plus 12 paid holidays
• 40 hours paid volunteer hours per year 
• Much more. For details, see: M&T Benefits Overview 

About M&TM&T Bank is a Top 20 US bank holding company and one of the best performing and financial stable regional banks in the country, we offer our technology employees a wide range of performance-based career development opportunities. We have a strong commitment to our customers and the communities we serve, and we continue to grow with a focus on the future. So, when looking to advance your career, look to M&T. Grow with us.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $93,581.10 - $155,968.51 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

LocationBuffalo, New York, United States of America