Automation Engineer – Support
Location: Oberlin, Ohio
Full-Time
Salary Range: $70,000 – $85,000 per year
About AdeptAg
AdeptAg LLC is a North American leader in controlled environment agriculture, integrating innovative growing, automation, and irrigation solutions for customers both domestic and international. We support today’s growers with advanced automation systems designed to improve efficiency, productivity, and long-term operational performance.
Our Engineering team plays a central role in ensuring our automation systems are technically sound, customer-aligned, and continuously improving.
The Role
The Automation Engineer – Support is a critical engineering role responsible for enabling sales success, driving continuous improvement initiatives, executing corrective engineering actions, and delivering sustainable and adaptive automation solutions.
This position serves as the technical bridge between Sales, Service, and Engineering, ensuring customer needs are translated into practical, supportable, and scalable solutions.
Key Responsibilities
Sales Support
• Provide expert technical guidance to Sales during customer engagements
• Help define automation solutions aligned with customer applications and sales strategy
• Develop and deliver technical training programs and materials for Sales teams
• Provide ongoing technical coaching to ensure accurate system positioning
• Support preparation and execution of equipment demonstrations at trade shows and customer sites
• Contribute to development of sales documentation including specifications, application guides, and technical comparison materials
Continuous Improvement
• Collect and analyze field performance data and customer feedback
• Identify product and process improvement opportunities
• Collaborate with Engineering and Production teams to implement manufacturing and testing enhancements
• Maintain and improve technical documentation, assembly procedures, and service manuals
Corrective Engineering
• Investigate technical issues reported from the field
• Develop corrective actions and engineering change orders as required
• Conduct thorough root cause analysis to prevent issue recurrence
• Collaborate closely with the Service team to ensure practical, supportable solutions
• Translate field issues into structured engineering improvements
Sustainable and Adaptive Engineering
• Modify and adapt existing automation systems to meet unique customer requirements
• Validate system performance using customer-supplied materials when necessary
• Oversee production and assembly of customized systems to ensure design integrity
• Develop and lead structured training programs for Service Technicians
• Provide guidance on installation, preventative maintenance, and troubleshooting practices
Education and Experience
• Associate degree or higher in Electrical Engineering Technology, Automation Technology, Mechatronics, or related field
• Equivalent technical certifications or relevant industry experience will be considered
• Minimum 2+ years of experience in automation engineering, technical sales support, or applications engineering
• Experience with IEC 61131-3 programming standards preferred
• Experience with CODESYS development environment preferred
• Background in greenhouse, agriculture, or controlled environment systems is an asset
• Valid driver’s license required
• Valid passport and ability to travel across the Canada–U.S. border required
• Occasional travel (estimated 10–20%) to customer sites, trade shows, or company locations
Technical Skills and Competencies
• Strong understanding of industrial automation systems including PLCs, HMIs, VFDs, and motor controls
• Proficiency in reading and creating electrical schematics and technical drawings
• Strong analytical and systematic problem-solving skills
• Ability to conduct structured root cause analysis
• Experience with customer-facing technical consultation and support
• Strong written and verbal communication skills
• Ability to translate complex technical information for diverse audiences
• Strong organizational skills and ability to manage multiple deliverables
• Collaborative mindset with cross-functional team coordination
• Ability to work independently while supporting broader team objectives
Why Join AdeptAg
• Competitive compensation package
• Generous 401(k) with company-paid contribution
• Medical, dental, and vision coverage
• Company-paid life insurance
• Voluntary life, accident, and disability insurance options
• Opportunity to influence product development and customer success
• Collaborative and innovation-driven engineering environment
• Growing North American organization with long-term stability
If you are a technically strong automation professional who thrives at the intersection of engineering, sales, and service, we encourage you to apply and become part of our growing team.
Equal Opportunity Employer
AdeptAg is an equal opportunity employer. We are committed to providing equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.
Top Skills
What We Do
AdeptAg is the North American leader in turnkey design, automation solutions, controls, irrigation systems, and services for any of your controlled environment production needs.
