Automation Engineer Senior Analyst
ABOUT EVERNORTH:
Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,
we solve the problems others don’t, won’t or can’t.
Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.
We are always looking upward. And that starts with finding the right talent to help us get there.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success. We are looking for engineer to develop, optimize and fine-tune AI models for performance, scalability, and accuracy. In this role you will support the full software lifecycle of design, development, testing, and support for technical delivery. This role requires working with both onsite and offshore team members in properly defining testable scenarios based on requirements/acceptance criteria.
Position Overview
Plan and execute quality assurance for applications that move prior authorization and related healthcare data through batch files and real-time transactions. Support the supervisor in delivering and enabling QA; validate front-end and back-end behavior with SQL-focused and ETL-aware testing. Work with onsite/offshore Agile peers, exercise sound judgment on test planning, and contribute to stable releases. Hands-on automation QA experience is a strong plus—ideal candidates strengthen regression and CI while still owning manual and SQL-backed validation.
Responsibilities
- Define test activities, deliverables, and schedules; assess upstream/downstream impact across UI, services/APIs, messaging, and data for batch and real-time changes.
- Maintain smoke, functional, and regression suites for GUI and database/backend validation; apply SQL and ETL-style checks to pipelines, loads, and reconciliation.
- Partner with the Data team on test data and quality expectations; participate in Scrum with onsite/offshore developers, Product Owners, Scrum Masters, and QA through functional, integration, and regression cycles.
- Execute API/Backend service testing and streaming validation where applicable (e.g., Kafka); work in Azure-oriented environments; analyze requirements, log and triage defects, and drive closure per Quality Engineering practices.
- Recommend test process and tooling improvements; design, maintain, or extend automated checks (UI/API/script) per team standards where skilled—automation depth is welcome even when the core need remains manual and SQL-backed testing; use C# as appropriate.
Qualifications
Core testing & SQL
- Functional, regression for GUI and database/backend; choose appropriate test types and assess requirement testability.
- Intermediate-to-complex SQL; back-end and ETL-style testing for batch and real-time processing.
- Healthcare experience strongly preferred; prior authorization or claims-adjacent familiarity; careful handling of regulated data.
- Experience with .NET / C# for test automation or scripting
- Automation tools/frameworks such as:
- Selenium (C#) or Playwright (.NET)
- Experience building or maintaining automation frameworks
- Familiarity with CI/CD integration (Azure DevOps preferred)
APIs, platform & automation
- Hands-on API/services testing; exposure to Kafka and Azure (environments, monitoring, test access).
- Test management and defect tools (e.g., Azure DevOps, Jira, Service Now, Zephyr).
- Great plus: automation QA depth—build or maintain UI/API regression, integrate suites with CI/CD (e.g., Azure DevOps), debug flaky runs, partner on testability. Role is not SDET-only; blended automation + strong manual/SQL is ideal.
- Supporting: C# (preferred) ; common stacks such as Selenium, Playwright, REST Assured, or Postman.
Process & collaboration
- Manages competing priorities; supports supervisor and peers on execution and coaching.
- Strong analysis, problem solving, communication, and adaptability.
Required Experience & Education:
- Bachelor’s degree in computer science or information technology, with at-least 3-5 years of experience in automation engineering.
- Healthcare domain knowledge
- Knowledge in Manual + SQL + ETL testing,Supporting automation (primarily .NET-based where possible)
- Excellent written and verbal communication skills
- Solid analytical skills, highly organized, self-motivated and a quick learner
- Flexible and willing to accept change in priorities as necessary
Equal Opportunity Statement
Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Skills Required
- Bachelor's degree in Computer Science or Information Technology
- 3-5 years of experience in automation engineering
- Functional and regression testing for GUI and database/backend
- Intermediate-to-complex SQL and ETL-style testing for batch and real-time processing
- Hands-on API/services testing and backend/streaming validation (e.g., Kafka)
- Experience with Azure environments and related tooling
- Familiarity with test management and defect tools (Azure DevOps, Jira, ServiceNow, Zephyr)
- Healthcare domain knowledge, prior authorization or claims familiarity
- Knowledge of JavaScript and TypeScript
- Excellent written and verbal communication skills
- Strong analysis, problem solving, organization, self-motivation, and adaptability
- Automation QA depth: build/maintain UI/API regression suites and integrate with CI/CD
- C#
- Automation tools: Selenium, Playwright, REST Assured, Postman
Cigna Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cigna and has not been reviewed or approved by Cigna.
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Strong & Reliable Incentives — Strong bonus outcomes are frequently highlighted, with annual bonuses described as really good alongside above-average salary levels. Stock or long-term incentive elements are also noted as part of the overall package in some roles.
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Leave & Time Off Breadth — Time-off benefits are portrayed as a meaningful part of total rewards, including generous PTO and flexibility that can enhance the perceived value of compensation. Flexible work-from-home arrangements are repeatedly linked with satisfaction about the overall package.
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Healthcare Strength — Health coverage is described as broad in design, with preventive care often covered at no charge in-network and options like virtual care and wellness incentives. A large provider network and strong digital tools are positioned as practical advantages when using benefits.
Cigna Insights
What We Do
At Cigna, we're more than a health insurance company. We are your partner in total health and wellness. And we’re here for you 24/7 – caring for your body and mind. As a global health service company, Cigna's mission is to improve the health, well-being, and peace of mind of those we serve by making health care simple, affordable, and predictable. Our values are the core of our culture. Our values guide how all 74,000 of us around the world work together, serve our customers, patients, clients, communities, and deliver on our mission.
