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The RoleThe UIPath automation developer supports design, build, testing and troubleshooting for intelligent process automations for Nordic Clients. This position works under the direction of senior automation and machine learning staff to address documented client needs while actively seeking opportunities to make the business processes more effective through process automations.
Key ResponsibilitiesThe automation developer will have the following key responsibilities, which include but are not limited to:
- Managing assigned tasks related to design, build and testing of automations, maintaining a high standard of service for all customer requests.
- Fulfilling automation requests from clients by performing issue analysis within their applications and across other integrated applications and systems, translating needs into detailed requirement specifications, and performing automation build and testing and creating detailed product documentation
- Work with the teams to develop detailed requirement specifications including estimated work effort
- Providing updates to, and participates as needed in weekly status calls with customers, including updates on helpdesk ticketing system function, requests processed, and issues solved
- Document and communicate technical issues and translate technical issues into step by step resolutions for customer counterparts and internal Nordic team members
- Participating in platform upgrades and performing testing as needed
- Continuously improving process and internal support documents
- Participating in continuous learning opportunities to grow solution expertise
- Working on projects that may be assigned on an ad hoc basis and may assist other corporate initiatives as necessary, directed, assigned, or requested
- Bachelor’s degree or equivalent experience, required
- 4+ years’ experience in building and deploying automations required
- Certification or experience with building automations on UIPath
- UIPath RPA associate or advanced RPA developer certification preferred
- Experience working in Healthcare provider eco-system preferred
- Demonstrated ability to seek out, analyze, and solve novel problems
- Excellent communication skills, written and verbal
- Strong customer service skills
- Proficient with Microsoft Office applications
- Strong attention to detail and ability to organize
- Ability to work independently and within a team environment
- Experience working in an Agile model
- This role will be a night shift role from 8:00 PM to 5:00 AM local time.
- This role is a WFH set-up
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What We Do
Global Health and Technology Consulting. We connect people, data, and technology to create a healthier world. Let’s work together. Let’s connect healthcare.
Nordic helps healthcare organizations harness the power of technology to create healthier systems that lead to healthier businesses. Our global team of more than 1,400 professionals combines deep clinical experience, extensive technical knowledge, insightful strategic vision, and proven operational capability, to deliver transformational outcomes for providers and the people in their care. Nordic provides a broad range of consulting services, including strategic advisory, digital and cloud initiatives, implementation and support, and enterprise technology transformation. Our more than 500 clients trust us to help them identify and focus on the most important priorities, and consistently deliver business-changing impacts that make health systems, and the people they serve, healthier.
