Automation and Efficiency Manager

ACCOUNTABILITIES & ESSENTIAL FUNCTIONS

• Leads Mouser’s global Automation and Efficiency Program, ensuring alignment with organizational goals and measurable business outcomes.
• Oversees the technical execution, scalability, governance, and continuous improvement of automation initiatives, including RPA, low‑code/no‑code solutions, and AI‑assisted automation.
• Develops, implements, and maintains a structured automation roadmap, managing intake, prioritization, and delivery of a global automation backlog.
• Enables and governs a citizen development program, establishing guardrails, standards, training, and support models to empower business users while maintaining enterprise controls.
• Provides technical leadership and architectural oversight across automation platforms, including workflow automation, Microsoft Power Platform, data-centric tools (e.g., Airtable or similar), and emerging agentic AI capabilities.
• Establishes and tracks KPI‑driven metrics for automation effectiveness, developer productivity, backlog throughput, quality, stability, adoption, and realized efficiencies.
• Partners with senior leadership and cross‑functional stakeholders to identify automation opportunities, manage expectations, and communicate progress, risks, and outcomes.
• Leads strategic discussions with leadership to assess technology trends, recommend platform adoption, and evolve the automation strategy.
• Develops and maintains a productive work teams by hiring qualified personnel, training, and managing performance.
• Manages teams with integrity, ethical business practices, and in accordance with Mouser policies, procedures, and practices.
• Customarily and regularly directs the work of two or more full-time employees or their equivalent. Makes suggestions and recommendation for these employees regarding performance, including hiring, transfer, advancement, and termination.
• Manages daily operations to meet department and company objectives.
• Works with minimum supervision and makes independent judgments.
• Flexible to meet the changing needs of the business and willingness to take on new responsibilities and assignments.
• Initiates, establishes and maintains highly effective relationships with internal and external business contacts of various cultures, and at all levels.
• Extremely confidential and trustworthy.
• Demonstrates knowledge, experience and understanding of critical job function of the team and people management.
• Assists management with development of results oriented strategies.
• Regular attendance at work is an essential part of the job.

SKILLS & CERTIFICATIONS

• Skill evaluation: Behavioral (80%)
• Strong technical understanding of automation technologies, including RPA, workflow automation, and low‑code/no‑code platforms.
• Hands‑on or architectural experience with Microsoft Power Platform (Power Automate, Power Apps, Power BI).
• Experience with data‑centric and lightweight workflow tools (e.g., Airtable or similar platforms).
• Working knowledge of AI‑assisted automation concepts, including agentic AI and orchestration.
• Proven ability to design and govern citizen development programs within enterprise environments.
• Solid understanding of the software development lifecycle (SDLC), requirements analysis, solution design, testing, and deployment.
• Strong analytical, problem‑solving, and decision‑making skills with a focus on KPI‑driven outcomes.
• Excellent verbal and written communication skills, including the ability to communicate effectively with technical teams and executive leadership.
• Demonstrated leadership, coaching, and people‑management capabilities.
• Highly organized with the ability to manage multiple priorities and initiatives concurrently.

EDUCATION & EXPERIENCE

• Bachelor’s Degree in any field, or minimum of 3 years prior work experience that is relevant to the team you will manage. Including:
• Internal candidates: Minimum 2 years as a highly performing Mouser Team Lead or Supervisor.
• External candidates: Minimum 3 years as a supervisor or higher-level management position
• 5+ years of experience in automation, RPA, low‑code/no‑code platforms, or enterprise workflow solutions.
• Demonstrated experience managing automation programs, technical backlogs, and cross‑functional stakeholders.
• Experience enabling and scaling citizen development initiatives within a governed enterprise framework.
• Exposure to emerging technologies, including AI-driven and agentic