Company Description
AUTO1 Group – Europe’s leading digital automotive platform. Our mission? To revolutionize the highly fragmented used car market and build the best way to buy and sell cars.
With our well-known brands Autohero, vendezvotrevoiture.fr and AUTO1.com we have exactly the right solution for private customers as well as ourB2B partners – operating in more than 30 European countries.
We move fast and love a good challenge. Employees with more than 90 nationalities: with our strong team, flat hierarchies and fast decisions we’ve grown to become Europe’s clear market leader and don’t plan on stopping anytime soon.
Are you a persuasive communicator with a passion for sales? Join us, building the best way to buy and sell cars. We can't wait to meet you!
Your role will be crucial in driving revenue growth by engaging with customers, understanding their needs and coordinating appointments for our 130 branches in Germany and Austria. Our customer service is not only the first point of contact for our customers, but also the flagship of our company. By providing superior and unique services, we ensure that our customers' expectations are consistently exceeded and customer satisfaction is always outstanding
What you can expect from us:
- Permanent work contract, full time;
- Hybrid work, 1 week from the office, 1 week home;
- A nice office just 1 minute away from Pipera metro station;
- A warm team atmosphere and fun team events;
- Private health insurance via Medicover;
- Open communication and delivering results are more important to us than a dress code;
- Inclusive and respectful multicultural work environment;
- Continuous personal and professional development.
Your new role:
- Drive sales through proactive B2C calls, engaging customers to understand their needs and coordinate branch evaluation visits;
- Ensure client satisfaction, clarify information, research every issue and provide optimal solutions;
- Build lasting relationships with customers, making sure their needs are met;
- Go the extra mile to engage customers.
What we expect from our new colleague:
- Fluent written and spoken French language skills; Intermediate English level;
- Experience in Telesales, Customer Service with product placement or Collections, outbound calls;
- Passion for delivering exceptional customer service and engaging with clients;
- You thrive in a target-driven environment and are motivated to achieve results;
- Comfortable in a repetitive environment, adaptable and methodical.
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What We Do
AUTO1 Group is a multi-brand technology company that is building the best way to buy and sell cars. Our local European consumer brands, like wirkaufendeinauto.de, offer consumers the fastest and easiest way to sell their cars. Our merchant brand, AUTO1.com, is Europe's largest wholesale platform for car trading professionals. With our retail brand Autohero, we are using our technology, scale, and operational excellence to develop the best consumer experience for buying a car online. We operate in over 30 countries and achieved revenues of EUR 6.5 billion in 2022.
