Los Angeles | Remote/Hybrid/In-Office |Auto Insurance Claims
Pay Range: $75,000- $98,000 Per Year. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.
Knight Insurance Group is a well-established insurance company committed to providing exceptional service to our clients. We take pride in offering comprehensive insurance solutions and ensuring a seamless claims process for our customers. We are currently seeking a dynamic and experienced individual to join our team as a Auto Claims Supervisor.
As a Auto Claims Supervisor at Knight Insurance Group, you will manage and lead a team of Personal Auto Claims Adjusters. Your primary responsibility will be to oversee and optimize the claims handling process to ensure timely and accurate resolution while maintaining the highest level of customer satisfaction. We are looking for a candidate with a minimum of 8 years of experience in claims who can bring leadership, expertise, and dedication to our team.
What You'll do as a Auto Claims Supervisor:
- Recruit, train, and supervise a team of Personal Auto Claims Adjusters.
- Provide guidance and mentorship to claims adjusters, ensuring they meet performance goals and deliver exceptional customer service.
- Monitor claim files for accuracy, compliance, and adherence to company policies and regulatory requirements.
- Collaborate with other departments to streamline processes and enhance the overall claims experience.
- Handle complex or escalated claims and ensure fair and efficient settlements.
- Stay current with industry trends, best practices, and changes in insurance regulations.
- Prepare reports and present claim-related data to management.
Qualifications
What we look for in our Auto Claims Supervisor?
- Minimum of 5 years of experience in claims handling of bodily injury and property damage claims with an Insurance Carrier or Third-Party Administrator.
- Minimum of 3 years of experience in claims supervision, with a strong background in Personal Auto claims with an Insurance Carrier or Third-Party Administrator.
- Litigated claims handling a plus.
- Proven leadership and team management skills.
- Excellent communication and interpersonal skills.
- Excellent writing skills.
- Knowledge of insurance regulations and industry standards.
- Detail-oriented with strong analytical and problem-solving abilities.
- Proficient in using claims management software and Microsoft Office Suite.
- Bachelor's degree in a related field is preferred but not required.
Benefits
What do we offer?
- Medical, Dental, Vision, Supplemental Life Insurance, LTD, and Flexible Spending Account
- 401K and Employee Stock Ownership Program (employer matching)
- Metro Tap Card and Metro-link Reimbursement (On-Site CA Employees)
- Career Path Opportunities
- Onsite Yoga, Pilates, Onsite Gym (On-Site CA Employees)
- UKG Wallet (access to your pay before payday)
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- At least 8 years of claims experience
- At least 5 years handling bodily injury and property damage claims for an insurance carrier or third-party administrator
- At least 3 years supervising personal auto claims
- Experience handling litigated claims
- Proven leadership and team management skills
- Excellent communication and interpersonal skills
- Excellent writing skills
- Knowledge of insurance regulations and industry standards
- Strong attention to detail, analytical ability, and problem-solving skills
- Proficiency with claims management software and Microsoft Office Suite
- Bachelor's degree in a related field
What We Do
People. Purpose. Passion. These are the hallmarks of Westlake Financial Services, and have been since our inception in 1988. Westlake specializes in prime to sub-prime automotive financing, helping car dealerships do what they do best: sell cars. Our unique credit approval software (known as "The Buy Program ©") allows dealers to get an on-the-spot loan approval with out waiting for callbacks, fax-backs, or rehashes. Westlake Financial is an Internet based, privately held finance company that specializes in the acquisition and servicing of prime, sub-prime, and non-prime automotive retail installment contracts. Headquartered in Southern California, Westlake originates indirect retail installment contracts through a network of 21,000 new and used car dealers throughout the United States. All collections and servicing are performed in-house from its central facility located in the Mid-Wilshire area of Los Angeles. Westlake's success didn't just happen overnight. It took years of hard work, cultivation, and smart intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to build and refine, always keeping our dealers and customers in mind. Looking for a Career in auto finance, please view the following link: https://www.westlakefinancial.com/careers/
.png){kind=logo}
