At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short DescriptionFinancially clears scheduled inpatient and outpatient services, including office visits, testing, diagnostic studies, surgeries and procedures, prior to date of service. Financial clearance process encompasses any or all of the following job functions:
- Verifies insurance eligibility and plan benefits.
- Contacts patients with inactive insurance coverage to obtain updated insurance information
- Validates coordination of benefits between insurance carriers.
- Explains insurance plan coverage and benefits to patients, as necessary.
- Secures insurance authorizations and pre-certs for patient services both internal and external to Cooper.
- Creates referrals for patients having a Cooper PCP. Contacts external PCPs to obtain referrals for patients scheduled with Cooper providers.
- Refers patients with less than 100% coverage to Financial Screening Navigators.
- Identifies copayment, deductible and co-insurance information.
- Collects and processes patient liability payments prior to service.
- 2 years of insurance verification or registration experience in a hospital or physician office preferred.
- Working knowledge of medical insurance plans & products, coordination of benefits guidelines, and requirements for authorizations, pre-certifications and referrals preferred.
- Proficiency in working with payor on-line portals, as well as NaviNet, Passport or other third-party eligibility systems preferred.
- Experience working in a high-volume call center preferred.
- Proficiency in IDX Flowcast, Imagecast, and EPIC EMR systems preferred.
High School Diploma or equivalent.
Special Requirements- Skilled in use of computers and software applications, i.e., Microsoft Word, Excel, Outlook, Access, registration and billing systems.
- Basic knowledge of medical diagnoses and procedural codes
- Excellent verbal and written communications skills
- Ability to organize, take independent action and project Cooper values to customers and coworkers.
Skills Required
- High school diploma or equivalent
- Two years of insurance verification or registration experience in a hospital or physician office
- Working knowledge of medical insurance plans, products, coordination of benefits guidelines, authorizations, pre-certifications, and referrals
- Proficiency with payer online portals and NaviNet, Passport, or other third-party eligibility systems
- Experience working in a high-volume call center
- Proficiency with IDX Flowcast, Imagecast, and EPIC EMR systems
- Computer and software application skills, including Microsoft Word, Excel, Outlook, Access, registration, and billing systems
- Basic knowledge of medical diagnoses and procedural codes
- Excellent verbal and written communication skills
- Ability to organize work and take independent action
What We Do
Cooper University Health Care is the leading academic health system in South Jersey, providing primary, specialty, tertiary, and urgent care within one complete health system. It operates three hospitals, including a Level I trauma center and a regional children's hospital, along with MD Anderson Cancer Center at Cooper, urgent care centers, and more than 130 outpatient offices. It is affiliated with Cooper Medical School of Rowan University.
