At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job TitleAuthorization Representative I - RCM Pre-Access
LocationCleveland
FacilityRemote Location
DepartmentRCM Pre Access-Finance
Job CodeU99909
ShiftDays
Schedule8:00am-5:00pm
Job Summary
Job Details
Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.
In our Finance division, caregivers use their knowledge and skills every day to provide exceptional experiences for patients and their families. As a part of our Revenue Cycle Management team, you will assist the department in providing comprehensive insurance authorization services. This position is a great entrance point, allowing you to gain extensive hands-on experience in a rapidly evolving healthcare system.
A caregiver in this position works remotely (OH or Florida based ONLY) from 8:00AM – 4:30PM.
A caregiver who excels in this role will:
- Provide a comprehensive set of insurance authorization services.
- Crosstrain to staff all areas of authorization supporting any facility, such as verification, pre-certification, eligibility and benefits.
- Identify and use appropriate reports to contact insurance payers for resolution to accounts that are pending, denied or in the appeal process.
- Flag accounts for high dollar financial clearance.
- Perform registration input to ensure accurate patient information for the authorization process.
- Communicate with physician offices to obtain clinical information and/or coordinate peer-to-peer conversations.
Minimum qualifications for the ideal future caregiver include:
- High School Diploma or GED and two years of experience in a customer-facing role with in-person or phone contact OR Associate’s Degree and one year of experience OR Bachelor’s Degree
- Demonstrated PC skills
- Handle multiple accounts in high volume insurance verification processes
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
- Sufficient mobility and strength to move around the department and throughout the facility.
- Ability to stand or sit for prolonged periods of time.
- Excessive walking and standing while obtaining patient information when using laptop computer on wheeled device for bedside registration.
- Ability to lift 25 pounds.
Personal Protective Equipment:
- Follows Standard Precautions using personal protective equipment.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
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What We Do
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education.
Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country.
Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including:
Cleveland Clinic Florida
Cleveland Clinic Canada
Cleveland Clinic Abu Dhabi
Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas
Cleveland Clinic health system includes eight regional hospitals, 16 family health centers, a children's hospital for rehabilitation and one affiliate hospital. Cleveland Clinic is accredited by The Joint Commission, the nation’s largest accreditor of healthcare organizations.
Our family health centers offer:
Outpatient care
Primary care
Numerous subspecialties
Numerous locations
All of our hospitals, family health centers, outpatient clinics and home healthcare programs are also accredited by The Joint Commission under its hospital accreditation program.
