The Service Publications Engineer is responsible for managing and coordinating the publication of vehicle service information, including service checksheets, wiring diagrams, and rescue cards. The role works closely with engineering, product development, and customer service teams to ensure accurate and efficient repair information is available to workshops. The ideal candidate has an engineering background, hands-on vehicle diagnostic and repair experience, strong English communication skills, and enjoys working in a collaborative, technical environment.
Responsibilities• Coordinating the publication of vehicle service checksheets and wiring diagrams.
• Creation of vehicle rescue cards.
• Calculation of service labor times for service checksheets.
• Coordinating and reviewing service checksheet, wiring diagram and rescue card related complaints.
• Support feasibility studies of repair instructions and reconciliation of repair processes in order to improve repair efficiency.
• Link between the EU team and other departments within Ford, such as UCS
(Upstream Customer Service), Product Development, PVT (Plant Vehicle Team), and RPP (Repair Product Planning).
• Planning of workshop resources.
• Plan and release financial resources for suppliers for service information for development of literature and translations, as well as control of costs and services within the framework of the contract terms and monitoring of the existing budget.
- Completed bachelor's or master's degree in mechanical / electrical engineering, mechatronics, mechatronic systems or equivalent education
- Business fluent English skills
- Proficient in the use of common MS-Office applications
- Experience in repairing and diagnosing vehicles is vital
- Knowledge on XML authoring is an advantage
- Experience with Teamcenter, Photoshop and Illustrator is desirable
- Programming experience is preferred
- Experience with authoring content management systems is an advantage
- Likes to work in a team and shows strong communication skills
Please note that we currently run background checks as part of our recruitment process pending a successful interview.
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Please note that we currently run background checks as part of our recruitment process pending a successful interview.
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Skills Required
- Bachelor’s or master’s degree in mechanical engineering, electrical engineering, mechatronics, mechatronic systems, or equivalent education
- Business-fluent English skills
- Proficiency with common Microsoft Office applications
- Experience repairing and diagnosing vehicles
- Strong communication and teamwork skills
- Knowledge of XML authoring
- Experience with Teamcenter, Photoshop, and Illustrator
- Programming experience
- Experience with authoring content management systems
Ford Motor Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ford Motor Company and has not been reviewed or approved by Ford Motor Company.
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Healthcare Strength — Medical, dental, and vision coverage start on day one with options that include zero-premium plans, free mental health support, and wellness resources. For represented hourly employees, health plans are described as low-cost with strong coverage value.
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Retirement Support — A 401(k) with company match and additional company contributions is available from day one, alongside life and disability coverage. Pension eligibility in certain situations and financial-planning support reinforce long‑term security.
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Parental & Family Support — Paid parental leave, fertility, surrogacy, and adoption benefits, plus a ramp‑up program for returning parents, reflect a family‑focused package. Flexible Family Care days and generous time‑off options help address short‑term caregiving and personal needs.
Ford Motor Company Insights
What We Do
Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day.
