Ausbildung Hotelfachmann/ -frau (m/w/d) - für 2027

Posted 25 Days Ago
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Berlin, DEU
In-Office
Entry level
Events • Travel • Hospitality
The Role
Three-year hotel specialist training covering guest service, restaurant and bar service, banquet operations, purchasing, inventory, basic food preparation, reception, billing, reservations, housekeeping, events, and sales and marketing. Trainees rotate through multiple hotel departments while developing customer-service, communication, organizational, and hospitality skills.
Summary Generated by Built In
Its fun to work in a company where people truly believe in what they're doing!

We're committed to bringing passion and customer focus to the business.

About us:
With 1,125 rooms and suites, four restaurants and three bars, a multifunctional Congress Center and Berlin's most successful live show “Stars in Concert”, the Estrel is Europe's largest hotel, congress and entertainment center. With 1,200 events a year, the Estrel occupies a top position as a congress and event location. A team of 550 employees from 23 nations looks after our national and international guests and customers. The Estrel Tower is currently under construction and will expand the “Estrel World” by the end of 2025.

Our benefits:

  • Variety in over 25 training departments
  • Familiar working atmosphere in a dedicated team with a passion for the hotel and catering industry
  • Prospects of being taken on after successful completion of training
  • 30,000 square meters of event space with in-house event technology
  • Integrated training project at Schloss Britz
  • Trainee mentor system
  • Free catering in our staff restaurant “Lieblingsplatz”
  • Modern and fully equipped employee apartments
  • Free employee parking lot
  • Diverse training and development programs
  • Regular trainee and employee events
  • Possibility to shorten training in all professions by six months
  • Urban Sports Club subsidy
  • Family & Friends rate
  • Personights - exclusive offers for employees in other hotels

Ausbildung wird Traumjob
Wachse mit Deinen Aufgaben und starte in Europas größtem Convention-, Entertainment- und Hotelkomplex eine abwechslungsreiche Ausbildung zu einem Beruf mit Zukunft und Karrierechancen.

Deine Aufgaben:

  • Betreuung der Einzelgäste sowie der Reise- und Veranstaltungsgruppen

  • Service in den à- la-carte-Restaurants, Bars sowie im Bankettbereich

  • Einkauf, Lagerhaltung sowie einfache Speisenherstellung

  • Begrüßung & Empfang von Gästen und die Erstellung von Abrechnungen

  • Mitwirken bei der Durchführung von Veranstaltungen

  • Durchführung von Verkaufsmaßnahmen und Angebotserstellung

3-Jährige Ausbildung zum Beispiel in folgenden Abteilungen:

  • Service

  • Einkauf / Lager und Küche

  • Housekeeping

  • Reservierung und Rezeption

  • Veranstaltungskoordination

  • Sales & Marketing

  • Ausbildungsprojekt „Schloss Britz"

Voraussetzungen:

  • Guter MSA oder Abitur

  • Aufgeschlossenes Auftreten sowie perfekte Umgangsformen

  • Gastorientiertes Denken

  • Teamplayer mit kommunikativen Stärken

  • Belastbarkeit & Durchhaltevermögen

  • Einsatzbereitschaft & Flexibilität

  • Kenntnisse im Umgang mit Microsoft Word und Excel

  • Sehr gute Deutschkenntnisse in Wort und Schrift

If you would like to work in a successfully managed private company where innovation and sustainability are particularly important and you would like to work with highly motivated and unique colleagues, then you have come to the right place. 

Skills Required

  • Good MSA school-leaving certificate or Abitur
  • Open manner and excellent etiquette
  • Guest-oriented mindset
  • Teamwork and strong communication skills
  • Resilience and perseverance
  • Willingness to work and flexibility
  • Knowledge of Microsoft Word and Excel
  • Very good German language skills, spoken and written
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The Company
550 Employees
Year Founded: 1994

What We Do

Estrel Berlin operates a large integrated hospitality and events destination in Berlin, centered on a 1,125-room hotel, three restaurants, bars, spa, and live entertainment. Its connected Estrel Congress Center provides conference, trade-fair, and event facilities, with 30,000 square meters of function space and capacity for 15,000 visitors. The company also offers event technology, catering, floor-plan design, decoration, and supplementary cultural programs.

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