The Role
The Augmented Strategist will collaborate with AI engineers to deliver customer-specific solutions, while managing customer expectations and feedback. Responsibilities include ensuring timely delivery and showcasing solutions to customers.
Summary Generated by Built In
About Eudia:
Eudia is redefining the future of legal work with AI-powered Augmented Intelligence, enabling Fortune 500 legal teams to move faster, manage risk more effectively, and unlock new business value. Backed by $105M in Series A funding led by General Catalyst, we’re building a category-defining platform that blends AI-driven automation with human expertise, transforming legal from a cost center into a strategic growth driver.
At Eudia, we move fast. Our teams ship solutions in days, not months—delivering real impact for some of the world’s largest companies, including Cargill, Coherent, DHL, and Duracell. We’re solving one of the most complex, unsolved challenges in AI: bringing trust, accuracy, and security to legal automation.
We’re a team of builders, operators, and problem-solvers who are passionate about reshaping an industry that has long been resistant to change. If you’re looking for a place where you’ll be challenged, take ownership from day one, and work alongside some of the brightest minds in AI and legal —we’d love to meet you.
Role Overview:
Eudia has signed several Fortune 500 companies as customers and is going live with Pilots, followed by roll-outs of several solutions. These solutions are designed to create 8 figures of value to each of our customers, through changing the way that work is done.
As an Augmented Strategist, you will be responsible for partnering with world-class AI engineers to deliver solutions that blow our customers’ minds and create real value for the business. You will work directly with customers to understand the opportunity for AI solutions and deliver solutions that make a meaningful impact. To execute on this vision, you will work directly with engineers and product managers, who leverage our platform capabilities to develop solutions uniquely tailored for our customers. You are the lynchpin between our products and our customers.
Responsibilities:
- Represent the customer to product & engineering
- Deeply understand customer priorities and pain points by capturing feedback and analyzing data
- Translate customer priorities and feedback to customer-specific solutions
- Ensure timely delivery of customer-specific solutions from Tiger engineering
- Provide inputs to Platform Engineering on consistent customer themes or need for platform capabilities to inform platform engineering priorities
- Represent engineering to the customer
- Bring knowledge of Eudia’s capabilities to customers to inform what solutions are built and delivered to achieve value creation
- Ensure the scope Eudia is committing to customers is aligned to our capabilities and product strategy / roadmap
- Represent and showcase solutions to customers through demos and trainings
Qualifications:
- 3+ Years of customer-facing product management or consulting experience
- Experience working on enterprise products and/or with enterprise customers
- Educational or professional background in engineering or AI
- Combined with MBA could be a plus
- Experience working directly with engineering, design and product management.
- Customer-facing presentation skills and experience
- Strong organizational, time management, and verbal and written communication skills
- Ability to manage multiple projects and work streams simultaneously
- Proficiency in GSuite and Microsoft tools
- Passion for AI transformation, legal technology or disruptive service models
You'll be crucial in shaping our operations and technology and driving our growth. We offer a collaborative, innovative environment where your work makes a real impact. Join a passionate team committed to excellence and be part of our exciting journey in the legal tech industry. If you're driven by innovation and eager to make a difference, we invite you to apply and build the future.
Top Skills
AI
Engineering
Google Suite
Microsoft Tools
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The Company
What We Do
The Eudia Augmented Intelligence Platform elevates the role of legal with bespoke AI solutions that eliminate routine work and illuminate previously unseen insights. By combining the power of a best-in-class LLM with expert, human-in-the-loop deployment, Eudia empowers legal teams to:
Deliver greater business value by surfacing revenue opportunities, aligning risk incentives, and more.
Work more efficiently and accurately, including optimizing external counsel spend.
Stop the toil of menial legal tasks, allowing valuable, knowledgeable lawyers to focus on the most rewarding parts of their job.
Ultimately, AI is how tomorrow’s legal team will transcend the tug-of-war between working at the speed of the business and eliminating risk, allowing legal teams to deliver billions in business value. But only Eudia stands ready to offer the co-created, trustworthy platform that in-house legal teams require.
