We exist to create positive change for people and the planet. Join us and make a difference too!
Location: Barcelona or Madrid or the surrounding areas
Purpose of the role:
As the face of BSI, the role of the Lead Auditor (Client Manager) is to work closely with BSI clients to help them improve their performance by assessing their systems and processes against BSI standards. At the end of each assessment the Client Manager compiles a business report and presents this to the client.
Key Responsibilities:
Prepare assessment reports and present the results to clients to ensure that they understand the assessment decision and are clearly advised towards specific items of corrective action where appropriate.
Undertake management system assessments in accordance with BSI requirements
Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and timescales.
Ensure that continuity is maintained and that effective working relationships are maintained with clients and within the team.
To provide accurate and timely information to support departments, working closely with these departments to ensure that customer records are up to date, complete and that all other internal information requirements are met.
Establish and develop an effective partnership that secures the business relationship and encourages opportunities for business development and increased customer satisfaction within your portfolio.
To be successful in the role:
Third-party audit experience (ISO 9001, 14001, 45001 – EMS, QMS,) with required audit logs
LAC (lead auditor course)
Fluency in Spanish (C2) and English (B2-C1)
Industry experience (min 2-3 years work experience, with involvement in the management system) in the required industry sector
Proficient in Microsoft Office
Excellent presentation skills
Willing to travel
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About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
Skills Required
- Third-party audit experience (ISO 9001, 14001, 45001)
- LAC (lead auditor course)
- Fluency in Spanish (C2) and English (B2-C1)
- Minimum 2-3 years industry experience
- Proficient in Microsoft Office
- Excellent presentation skills
- Willing to travel
BSI Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BSI and has not been reviewed or approved by BSI.
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Flexible Benefits — Flexible benefits are positioned as part of the MyReward approach, allowing tailoring based on local eligibility and individual needs. Core elements like life assurance, income protection, and EAP access are framed as consistent pillars even as specifics vary by country.
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Leave & Time Off Breadth — Leave offerings are described as generous in certain markets, including annual leave starting around 27 days where that is standard and, in some U.S. postings, about four weeks of PTO plus a set holiday calendar. Additional time-off practices like occasional year-end office closure are also described as part of the overall package in some teams.
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Wellbeing & Lifestyle Benefits — Well-being support is presented as visible at the corporate level, including EAP access and expanded programs such as menopause support and mental-health first aid. Flexible work under “Smart Working” is repeatedly positioned as a work–life balance and inclusion lever that complements the total rewards package.
BSI Insights
What We Do
BSI is your business improvement partner. We have shaped best practice for over 100 years, partnering with organizations to accelerate progress and create impact for a fairer society and sustainable world
