Audit Support Specialist

Posted 4 Days Ago
Be an Early Applicant
Waco, TX, USA
In-Office
Junior
Other • Real Estate
The Role
Provide administrative and operational support for franchise audits: compile, analyze, and verify data for compliance; coordinate audits with franchise owners and external auditors; use Microsoft and franchise systems to gather/share information; track audit progress, follow up on issues, and maintain confidentiality.
Summary Generated by Built In

Audit Specialist
 

Are you looking for a place where you can bring your strong attention to detail , communication skills , and dependability to ensure franchise compliance and facilitate smooth audit processes?

Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.
 

Bring your experience and be empowered to innovate.

As an Audit Specialist on the Franchise Audit team, a typical day for you will include:

  • Provide administrative and operational support to the franchise audit team, including communication with internal and external stakeholders.

  • Compile, analyze, and verify data to assess compliance with franchise agreements.

  • Coordinate compliance audits with franchise owners and external auditors.

  • Utilize databases and software (Microsoft Suite, FranConnect, Great Plains) to gather and securely share information required for audits.

  • Conduct follow-up communications to ensure timely compliance and resolution of outstanding issues.

  • Track audit progress in the Task Management System and provide status updates to the Audit Manager.

  • Maintain confidentiality when handling sensitive documents and information.

Bring your skills and be inspired to achieve success.

(Required qualifications)

  • Experience:

    • 1 year of business administrative or related experience.

    • Familiarity with Microsoft Dynamics, FranConnect, Smart Compliance, and Great Plains preferred.

  • Skills:

    • Proven experience building relationships

    • Strong written and verbal communication skills.

    • Excellent interpersonal abilities.

    • High attention to detail and accuracy.

    • Critical thinking and problem-solving skills.

    • Dependability and integrity.

    • Persistence and adaptability.

    • Proficiency with technology systems.

    • Positive attitude.

    • Sense of humor.

  • Education: High School Diploma or General Education Degree (GED) required.

  • Schedule / in-office requirements:

    • Hybrid working model; Monday-Wednesday in office, Thursday/Friday from home.

    • Our office locations are:

      • 500 E John Carpenter Fwy, Irving, TX

      • 1010 N University Parks Drive, Waco, TX

Bring your goals and be enabled to reach them.

  • Competitive Pay: Commensurate with experience

  • Schedule: Full-time, Monday – Friday, 8 AM – 5 PM local time zone

  • Benefits: Check out our benefits offerings here: Neighborly Benefits

  • Financial Benefits: Equity and bonus opportunities

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.

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Brand:

Neighborly - USA Shared Services

Skills Required

  • 1 year of business administrative or related experience
  • High School Diploma or GED
  • Proficiency with Microsoft Suite (Office)
  • Proficiency with technology systems and ability to use databases
  • Proven experience building relationships
  • Strong written and verbal communication skills
  • Excellent interpersonal abilities
  • High attention to detail and accuracy
  • Critical thinking and problem-solving skills
  • Dependability, integrity, persistence, and adaptability
  • Ability to maintain confidentiality when handling sensitive information
  • Hybrid work schedule; Monday-Wednesday in office, Thursday-Friday remote; ability to commute to Irving, TX or Waco, TX office locations
  • Familiarity with Microsoft Dynamics
  • Familiarity with FranConnect
  • Familiarity with Smart Compliance
  • Familiarity with Great Plains
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The Company
HQ: Waco, TX
501 Employees
Year Founded: 1981

What We Do

Neighborly is a holding company of 21 service brands focused on repairing, maintaining and enhancing consumers’ homes and businesses and is the world’s largest home services franchisor serving 8.9 million+ customers. The company operates online platforms that connect consumers to service providers in their local communities that meet their rigorous standards as a franchisor across 14 service categories in the United States and in Canada. The company was founded in 1981 as Dwyer Group and is based in Waco, Texas. Neighborly now has nearly 3,600 franchisees and 10 corporate support centers throughout North America, U.K. and Germany.

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